PRIYANKA PANDE
Ottawa,ON
Summary
Extensive experience developing and implementing people, process, and technology strategies to help large businesses develop innovative and sustainable solutions for operational efficiency, cost saving and regulatory compliance, seeking opportunities in product development
Overview
9
9
years of professional experience
Work History
Project Manager
PricewaterhouseCoopers
05.2019 - 12.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and clients' needs
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
- Facilitated workshops to collect project requirements and user feedback.
Senior Business Analyst
Santander Bank
05.2015 - 05.2019
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created data models to support decision-making processes.
- Identified patterns and trends in large data sets and provided actionable insights.
Education
Entry Certificate in Business Analysis -
IIBA
Certificate in Business Data Analytics -
IIBA
Master of Science - Information Technology
University of Massachusetts
12.2014
Master of Business Administration - International Management
University of Massachusetts
05.2014
Bachelor of Engineering - Information Technology
University of Pune
05.2012
Skills
- Project Management
- Cross-Functional Collaboration
- Agile Methodology
- Strategic Planning
- Client Relations
- Stakeholder Communications
- Work flow planning
- Budgeting and forecasting
- Advanced problem solving
- Risk Management
- Document Management
- Scope Management
Accomplishments
- Documented and resolved long-standing Regulatory Reporting Data Flows resulting in$136 million regulatory fines.
- Collaborated with team of 120 members in the development of a robust SOX remediation program, valued at $23.5 million.
- Saved $1 billion in bonus overpayments by implementing IT process controls
- Designed and launched a Unified Quote-To-Cash, resulting in Salesforce and RevPro for $3.6 billion across six business lines
- Collaborated cross-functionally in the development of Risk Forecasting Engine in SAS for a capital $50 billion
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Project Manager
PricewaterhouseCoopers
05.2019 - 12.2023
Senior Business Analyst
Santander Bank
05.2015 - 05.2019
Entry Certificate in Business Analysis -
IIBA
Certificate in Business Data Analytics -
IIBA
Master of Science - Information Technology
University of Massachusetts
Master of Business Administration - International Management
University of Massachusetts
Bachelor of Engineering - Information Technology
University of Pune
Similar Profiles
Frederick EbertFrederick Ebert
Audit Associate at PricewaterhouseCoopersAudit Associate at PricewaterhouseCoopers
Brandon Shaun DanielsBrandon Shaun Daniels
IT Data Analyst, Internal Audit at PricewaterhouseCoopersIT Data Analyst, Internal Audit at PricewaterhouseCoopers
Zhao ZhaoZhao Zhao
Audit Intern at PricewaterhouseCoopersAudit Intern at PricewaterhouseCoopers