Experienced Software Tester in Ecommerce domain with 3.2 years of experience. Skilled in Test Planning, Design, Execution, Defect Reporting & Tracking. Proficient in manual and automated testing methods. Collaborative team player ensuring software quality and delivery of reliable solutions.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Software Engineer
Infinite Computer Solutions (Client: TataPlay)
12.2024 - Current
Create test cases for OTT-based applications to ensure consistent functionality and performance across multiple platforms.
Execute functional and exploratory testing on live and OTT Apps.
Raise, document, and manage bugs effectively using JIRA, ensuring timely resolution with the development team.
Collaborate closely with developers and business analysts to gather and clarify new project requirements.
Work on CMS platforms to manage content .
Utilize Mixpanel and MoEngage to analyze user behavior and application performance metrics.
Provide detailed daily reports to managers and cross-functional team members for tracking progress and quality status.
Ensure cross-platform compatibility and identify defects early in the development cycle to maintain a high standard of product quality.
Provide knowledge transfer (KT) sessions and onboarding support for new joiners.
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
Quality Analyst
Webkul Software PVT LTD
02.2021 - 12.2022
Company Overview: E-commerce domain company specializing in Magento 2 solutions.
Tested the Modules and updated them on the Webkul store and Adobe Commerce store for customers.
Shipping methods - Shipping method module that allows admin/sellers to define shipping rates based on various parameters.
Mobile application: - Worked on the Mobile application with the Android and iOS.
Magento 2 extension -Test and live more than 30 Magento extension (Plugins) over Adobe Marketplace store.
Magento 2 marketplace extension: Test the Marketplace module to check the functionality with seller, customer and admin.
Utilized ChatGPT to streamline software automation processes through natural language understanding and generation, enhancing test case creation, and refining automation script development.
Identify and mitigate risks related to quality assurance, working proactively to prevent defects and ensure product quality.
Collaborate with cross-functional teams to define test automation strategies and ensure comprehensive test coverage.
Identify, report, and track software defects or bugs using issue tracking tools like HP ALM.
Executing Functional & Regression test cases.
Responsible for preparing test plans, test estimates, DSR and WSR.
Maintenance and enhancement of existing automation scripts.
Weekly Interact with Clients for Requirements and Status.
Serve as a point of contact for stakeholders, providing updates on QA activities and addressing any concerns or issues.
Plan and allocate resources effectively to meet project deadline and objectives.
E-commerce domain company specializing in Magento 2 solutions.
Customer Service Representative
HCL Technologies Ltd
09.2020 - 01.2021
Company Overview: A global IT services company providing technology solutions.
I have been working with Pearson VUE in HCL as a CSR since Sep, 2020.
Pearson vue delivers high-stakes online proctored exam of different clients such as AWS, Facebook, Microsoft, Cisco testing, Comptia, CIMA and many more that helps professional to certify in particular field which helps to get promoted in their job or for a better job opportunities.
I have been working as a greeter my work is to check all the policies of candidates who is appearing for the examination of different clients to level up in their current job or to switch the job.
As every country has different policies so as a greeter I have to make sure that all the required documents lie within the criteria or not which is mandatory to successfully release the exam.
A global IT services company providing technology solutions.