Priyanka Malik
Grande Prairie,Canada
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trust me with responsibilities and challenges. Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
1
1
year of professional experience
Work History
Cafe Staff Member
Cafe by the Greens
Gurugram, Haryana
09.2023 - 06.2024
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Checked food quality before serving it to customers.
- Scrubbed and polished counters to remove debris and food.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Tailored orders to address customer allergies and gluten concerns.
Food service worker
Burger King
, India
05.2023 - 09.2023
- Served customers during slow and busy hours effectively by prioritizing and communicating
- Followed store opening and closing procedures as per company guidelines
- Basic knowledge in operating fryers and grills according to instructions to maintain food quality
- Talked pleasantly with customers while taking orders
- Stored food in designated areas following wrapping, dating, food safety and rotation procedure
- Wipe down tables and remove trash and dirty plates to provide clean welcoming dining environment
Receptionist
The Sand Zone
Grande Prairie, Canada
- Process customer payments accurately and efficiently
- Greet and assist clients with inquiries and services
- Conduct regular checks of the playing area to ensure safety and cleanliness
- Manage and schedule birthday party bookings
- Host birthday parties, ensuring a fun and organized experience for guests
- Maintain a friendly and professional environment to enhance customer satisfaction
Education
Bachelors of Science - Physics Honors
Government P.G. College for Women
Rohtak, Haryana, India04.2023
Diploma - Human Resource Management
NORTHWESTERN POLYTECHNIC
Grande PrairieSkills
- Food safety practices
- Inventory management
- Customer service
- Order customization
- Time management
- Payment processing
- Safety compliance
- Health regulations
- Attention to detail
- Positive attitude
- Kitchen collaboration
- Team collaboration
- Problem resolution
Availability
All days of week
Languages
- English
- Hindi
Timeline
Cafe Staff Member
Cafe by the Greens
09.2023 - 06.2024
Food service worker
Burger King
05.2023 - 09.2023
Receptionist
The Sand Zone
Bachelors of Science - Physics Honors
Government P.G. College for Women
Diploma - Human Resource Management
NORTHWESTERN POLYTECHNIC