Priyanka Madadi
MBA Graduate
Orange
Summary
Diligent and passionate administrative professional with well-rounded Six plus (6+) years of experience in all functional areas of Operations and HR, including administrative duties and responsibilities in fast paced and demanding healthcare organizations. Equipped with exceptional ability to facilitate all aspects of internal and external communications, support the day-to-day administrative, financial and operational functions by working collaboratively with executives. Thrives on mentoring business owners and managers from mid to large size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner. Aspiring for challenging assignments with an organization of repute.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Operations Manager
Coachella Valley Anesthesia
04.2024 - Current
- Actively supported the COO in liaising with other departments, overseeing projects and ensuring smooth day-to-day operations.
- Prepared meeting agendas and took detailed minutes during conferences.
- Coordinated scheduling for internal and external meetings, travel plans, conference calls and day-to-day executive obligations.
- Proactively managed executive calendars, logistics, email inboxes, scheduled appointments and meetings by optimizing time and productivity.
- Collectively collaborated with managers from various departments to provide seamless support by performing various administrative tasks pertaining to onboarding, payroll, scheduling and compliance.
- Negotiated contracts with vendors, suppliers, or partners as needed.
- Collaborated with other senior leaders on corporate initiatives and decision-making.
- Active role in outsourcing, onboarding, scheduling MD's and CRNA's to client hospitals and surgery centers.
- Orchestrated communications, monitored requests and identified those that require immediate action.
HR Business Partner
Serole Technologies
8 2021 - 9 2023
- Reported to the Director of HR on a daily basis
- Administered human resources plans and procedures company-wide to guide both management and employees
- Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues
- Served as link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems
- Oversaw recruitment, interviewing, hiring, onboarding, payroll, compliance, benefits and policies
- Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
HR and Operations Assistant
Tesla Diagnostics
08.2020 - 07.2021
- Gathered, organized, and modeled data to assist management in making key decisions
- Assisted in hiring and onboarding by working closely with functional managers
- Reported directly to the Senior HR Manager
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies
- Scanned and maintained confidential employee information and records
- Maintained inventory of payroll, job descriptions and scheduled interviews.
Assistant HR Manager
Swanston Halal Food Centre
08.2018 - 07.2020
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Involved in hiring and onboarding to increase company's productivity and profitability
- Established objectives to offer team members clear roadmap to help company achieve overall goals
- Strengthened operational efficiency to remain cost-effective while maintaining quality service
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
HR Intern
Serole Technologies
10.2017 - 04.2018
- Filed paperwork, sorted and delivered mail and maintained office organization
- Answered phone and performed clerical duties to assist human resources department
- Developed strong written and verbal communication skills
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews
- Drafted technical documents, social media posts and internal memoranda
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Content and Program Management Intern
Star MAA
07.2017 - 09.2017
- Provided content and supervision for Non-fiction department
- Analyzing of TRPs and implementing ways to improve them
- Solicited input from team members and actively participated in project team meetings
- Collaborated with fun and close-knit team to continuously move projects along tight timelines
- Chose and followed targeted styles, grammatical approaches and narrative voices for each piece
- Worked with copyediting and development editors to enhance development and presentation of each piece.
Client Servicing Intern
Priyadarshini Advertising Agency
12.2015 - 02.2016
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Worked with customers to understand needs and provide excellent service
- Researched and customized service proposals for clients to meet requirements and set profitable compensation scale
- Improved clients' coping with routine life activities such as food budgeting and rental payments
- Conducted consumer surveys and analyzed purchasing trends
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
Education
MBA - Business Administration
Swinburne University Of Technology
Melbourne, Australia 07.2018 - 05.2020
Bachelor of Arts - Mass Communication
St Mary's College
Hyderabad, India 06.2014 - 05.2017
Skills
- Calendar Management
- Scheduling
- Good Interpersonal and Communication skills
- People Management skills
- Recruitment and Supervision
- Performance Management
- Organizational Development
- Cross Functional Collaboration
- Talent Management
- HR Policies
- MS Office, Outlook, Word, Powerpoint, Excel, Visio
- Adobe Acrobat
- TravelPerk, Data rails, Ariba
Timeline
Operations Manager
Coachella Valley Anesthesia
04.2024 - Current
HR and Operations Assistant
Tesla Diagnostics
08.2020 - 07.2021
Assistant HR Manager
Swanston Halal Food Centre
08.2018 - 07.2020
MBA - Business Administration
Swinburne University Of Technology
07.2018 - 05.2020
HR Intern
Serole Technologies
10.2017 - 04.2018
Content and Program Management Intern
Star MAA
07.2017 - 09.2017
Client Servicing Intern
Priyadarshini Advertising Agency
12.2015 - 02.2016
Bachelor of Arts - Mass Communication
St Mary's College
06.2014 - 05.2017
HR Business Partner
Serole Technologies
8 2021 - 9 2023
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