Priyanka Kaul
Mississauga,ON
Summary
Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits.
Overview
17
17
years of professional experience
Work History
Sales Consultant
Hair Club For Men And Women
03.2024 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Attended monthly sales meetings and quarterly sales trainings.
- Kept detailed records of daily activities through online customer database.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built diverse and consistent sales portfolio.
- Negotiated prices, terms of sales and service agreements.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Stayed current on company offerings and industry trends.
- Recorded accurate and efficient records in customer database.
- Responded to telephone and in-person requests for information.
Maternity leave and child care
NA
01.2022 - 03.2024
Professional development CSC certification
CSI
02.2021 - 12.2021
Sales Consultant
HairClub
Mississauga, On, ON
07.2016 - 02.2021
- Primary contact for all new clients .
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Increased sales conversion from 37% to 41% over 8 months , leveraging networking , referral and persuasive consultation skills
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
- Drove team revenue totals by bringing in above $6,00 000 in sales annually .
- Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
- Provided pricing information to customers regarding specific products.
- Maximized customer retention by resolving issues quickly.
- Increased profitability and pipeline development by leveraging multiple sales strategies .
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Created detailed sales presentations to communicate product features and market data.
- Acquired 20 new customers, generating 30% of team revenue.
- Retained consistent client base by conducting market research to develop brand strategy.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Researched potential clients and markets to prepare for appointments.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Consulting Homeopath
Nash Homeoplex
Mumbai, Mumbai
04.2009 - 01.2020
- Offered patients routine primary care services and emergency appointments.
- Oversaw efficiency-driven practiced centered around evidence-based medicine.
- Addressed skin, gastrointestinal and hormonal problems with independent or interdisciplinary approaches.
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled 20 calls per day to address customer inquiries and concerns.
- Constantly updated myself for new remedies and use them effectively .
Clinic Manager/Trichologist
Richfeel
Mumbai, Maharashtra India
03.2013 - 06.2015
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Supervised team of 7 employees.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hair transplant facility to meet individual needs.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Oversaw all financial transactions and management functions, strategically managing above 75% of operating budget.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Increased patient satisfaction scores by 35% within 6 months.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all patients and clients.
- Developed policies and procedures for effective clinic operations .
Medical Office Administrator
ARC Physiotherapy Rehabilitation
Mumbai, India
02.2012 - 03.2013
- Maintained optimal supply levels by closely monitoring and proactively replenishing supply inventory.
- Managed appointments, registrations and patient records.
- Devised appointment guidelines and schedules for 15-20 treatment appointments each day.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Answered questions from patients via email, phone and in person.
- Communicated with physicians to provide updates on patient care.
- Documented each patient case with updates in computer system.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained excellent attendance record, consistently arriving to work on time.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Handled all incoming business and client requests for information.
- Compared vendor prices and negotiated for optimal savings.
- Recruited and hired qualified candidates for vacant and new positions.
- Received, recorded and filed medical payments by check, cash, and credit card.
Inside Sales Consultant
Health N Wellness
Mumbai
02.2010 - 02.2011
- Followed up with Patient after completed sales to assess satisfaction and resolve any technical or service concerns.
- Instructed clients on how to use specific products.
- Documented sales and pitches accurately.
- Maintained relationships with medical professionals and facilities.
- Conducted market research and developed sales forecasts.
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
- Liaised with customer, management and sales team to better understand customer needs and recommend appropriate solutions.
- Contacted customers and prospects to generate new business for [Type] projects to achieve company goals.
- Set up appointments with potential and current customers to promote new products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Physician Assistant
Criticare Multispeciality Hospital
Mumbai, Mumbai
09.2008 - 03.2009
- Maintained work areas in patient rooms in clean, neat and appropriately sterilized condition to meet any demand.
- Documented full medical histories, treatment progress and evaluation in Patient records.
- Assisted physician in OPD clinicians in icu treatment procedures.
- Collaborated with medical colleagues to offer clinical care management, patient education .
- Administered medical procedures, including suturing, wound care and debridement.
- Completed in-depth physical evaluations and gathered patient medical data to complete speedy, successful office visits.
- Referred to and consulted with physicians and other healthcare providers on patient care.
- Educated patients and families on correct administration of pain medications to avoid adverse reactions and over-use.
- Met with patients to discuss medical histories and current complaints.
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions and suggested treatment options.
Education
Bachelor of Science - Homeopathy
University of Mumbai
Pune06.2008
Trichology
World Medical Trichology Association
Skills
- Scheduling understanding
- Network development
- Merchandising expertise
- Customer Service
- Sales
- Revenue Generation
- Product promotions
- Account servicing
- Strategic Planning
- Staff Training
Timeline
Sales Consultant
Hair Club For Men And Women
03.2024 - Current
Maternity leave and child care
NA
01.2022 - 03.2024
Professional development CSC certification
CSI
02.2021 - 12.2021
Sales Consultant
HairClub
07.2016 - 02.2021
Clinic Manager/Trichologist
Richfeel
03.2013 - 06.2015
Medical Office Administrator
ARC Physiotherapy Rehabilitation
02.2012 - 03.2013
Inside Sales Consultant
Health N Wellness
02.2010 - 02.2011
Consulting Homeopath
Nash Homeoplex
04.2009 - 01.2020
Physician Assistant
Criticare Multispeciality Hospital
09.2008 - 03.2009
Bachelor of Science - Homeopathy
University of Mumbai
Trichology
World Medical Trichology Association
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