Priyanka Kalra
Cambridge,ON
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with an organized nature and sound judgment focused on maximizing team efficiency.
Overview
3
3
years of professional experience
Work History
Store Manager
Tim Hortons
01.2023 - Current
- Oversaw project scope, timelines, and budget, resulting in the successful launch of the new infrastructure and improved site reliability metrics
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
Accounts & Finance Assistant
Tarun Mongla & Company
08.2021 - 08.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Monitored and ordered supplies and materials to keep office well stocked.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
Post-Graduation - Project Management -
Conestoga College
01.2024
Post-Graduation - Financial Technology -
Conestoga College
01.2023
Skills
- Budgeting and Financial Management
- Financial Market Knowledge
- Leadership and Team Management
- Problem-Solving
- Procurement Management
- Project Planning and Scheduling
- Customer Relations
- Team leadership and coaching
- Shift Scheduling
- POS Systems
Languages
English
Full Professional
Timeline
Store Manager
Tim Hortons
01.2023 - Current
Accounts & Finance Assistant
Tarun Mongla & Company
08.2021 - 08.2022
Post-Graduation - Project Management -
Conestoga College
Post-Graduation - Financial Technology -
Conestoga College
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