Priyanka Jatav
New Westminster,BC
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
7
7
years of professional experience
Work History
Cashier
Fiesta Farm
Toronto, Ontario
03.2021 - 08.2023
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
Customer Service Executive
Holiday Inn
Delhi, India
01.2019 - 02.2021
- Worked with company systems live support, managed chat flow with up to 3 consecutive chats in queue.
- Verified guest information and payment options ensuring accuracy and completeness.
- Maintain a comprehensive understanding of the company's products or services to provide accurate information, guide customers effectively, and ensure customer satisfaction
- Supported client budget requirements by obtaining best rates from various travel sites.
- Collected, verified and documented customer and reservation details.
- Support inbound inquiries from sales team in regards to processing of order and status
- Document customer interactions, inquiries, and resolutions accurately in the CRM system or chat software for future reference and analysis.
Client Service Associate
Hotel Hilton
New Delhi, India
07.2016 - 12.2018
- Handling guest hotel reservations over the phone and chat, addressing customer grievances, work with sales department in regards to occupancy, rates, reservation analysis, providing promotional offers and upgrades to guests.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Coordinated client meetings to offer expert, individualized service, driving sales and boosting brand loyalty.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
Bachelors in Hospitality Management - Resort And Hotel Management
APG University
India04.2016
Skills
- Working knowledge of Microsoft Office: Excel, Outlook and Word
- Proficient computer, internet, and keyboarding abilities, with a minimum typing speed of 35 wpm
- Strong work ethic and proven reliability
- Quick to learn new applications and processes
- Excellent verbal and written communication skills
- Professional and polite telephone demeanor
- Strong verbal abilities; basic writing proficiency
- Capable of managing routine and repetitive tasks at different speeds
Timeline
Cashier
Fiesta Farm
03.2021 - 08.2023
Customer Service Executive
Holiday Inn
01.2019 - 02.2021
Client Service Associate
Hotel Hilton
07.2016 - 12.2018
Bachelors in Hospitality Management - Resort And Hotel Management
APG University
Similar Profiles
Alberto MartinezAlberto Martinez
Cashier at Fiesta Mart LLCCashier at Fiesta Mart LLC
Diana ValdezDiana Valdez
Cashier at Fiesta MarketCashier at Fiesta Market
Yagut MamedovaYagut Mamedova
Project Manager at Fiesta Event Group LLCProject Manager at Fiesta Event Group LLC