Priyanka Garg
Mississauga,ON
Summary
Passionate and detail-oriented candidate with a strong drive to enhance business performance and customer experience through data utilization. Proficient in leveraging data for actionable solutions and employing data visualization to extract meaningful insights. Results-oriented Full Stack Salesforce Developer with over 6 years of experience, excelling in optimizing company processes. Additionally skilled in marketing cloud development.
Overview
9
9
years of professional experience
Work History
Data Analytics Intern
Student
05.2023 - 07.2024
- Learnt to conduct consumer data analysis on products to assist with promotional campaigns.
- Presented findings from complex analyses through clear visualizations using tools such as Tableau, effectively communicating results to non-technical audiences.
- Conducted exploratory data analysis using Python and R programming languages to uncover hidden patterns and insights within datasets.
Salesforce Developer / Marketing Cloud Developer
ThinkMarkets
12.2022 - 03.2023
- Led bug fixes, enhancements, and major configuration updates, including a successful migration to REST API from Skyvia. This improved data inflow performance into the Salesforce system, resulting in better sales performance for the company.
- Integrated Facebook with Salesforce, expediting lead acquisition and reducing manual input of Facebook leads into the Salesforce system.
- Utilizing Agile methodology enabled the organization to become more adaptable, efficient, customer-focused, and innovative.
- Implemented email functionality innovatively using Batch Apex, sending emails in batches minimized the errors.
- Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.
- Developed customized reports and dashboards for various departments, enabling better decisionmaking.
- Tested functionality, performed debugging and carried out modifications to conduct quality checks.
- Updated programs as per user needs and developed codes that were in accordance to specifications.
- Enhanced user experience by designing and implementing custom Salesforce solutions.
- Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.
- Configured security settings and access controls within Salesforce orgs, safeguarding sensitive data from unauthorized access.
- Increased adoption rates by conducting training sessions and providing ongoing support for Salesforce users.
- Contributed to increased sales team efficiency with streamlined lead assignment rules within Salesforce CRM.
- Performed regular audits to maintain system integrity, identifying areas for improvement or optimization.
- Successfully migrated legacy systems to Salesforce platform, ensuring seamless integration between systems.
- Maintained up-to-date knowledge on latest industry trends and advancements in order to provide expert guidance on potential enhancements or integrations available within the ecosystem.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Played a pivotal role in implementing Marketing Cloud, incorporating tools like Journey Builders, Data Extensions, SQL queries, and Ampscript, as well as integrating it seamlessly with mobile push notifications and a MySQL database, has enabled the company to achieve its marketing goals effectively, drive revenue, and engage customers competitively.
- Reduced manual data entry for the sales team by automating processes using Apex triggers and classes.
- Managed multiple requirements from different users.
Salesforce Developer
Aphidas
03.2021 - 12.2022
- Reduced manual data entry for the sales team by automating processes using Apex triggers and classes.
- Developed customized reports and dashboards for various departments, enabling better decisionmaking.
- Offered swift assistance for existing platform integrations and facilitated smooth integration of new systems using third-party tools, minimizing system downtime and ensuring uninterrupted business operations.
- Delivered front-end and back-end architecture and functionality by translating development requirements.
- Developed custom screens utilizing Lightning Web Components (LWC), HTMLS, Javascript, SLDS, and CSS, creating intuitive user interfaces that elevated the Sales agent experience
- Versatile and able to adapt to various verticals business requirements such as finance and real-estate sector
- Played a key role in configuring and optimizing Partner Community for travel company agents, enhancing collaboration and communication within the community
- Integrated Salesforce with Twilio to develop a customized chat feature, enhancing communication and engagement between agents and clients while providing access to message history, ensuring sales agents stay attentive to client needs.
- Proficiently handled asynchronous processes, including Batch class, Future class, and Queueable class, ensuring efficient execution of background tasks and operations.
- Configured security settings and access controls within Salesforce orgs, safeguarding sensitive data from unauthorized access.
Salesforce Developer
Tata Consultancy Services
01.2019 - 01.2020
- Led the development and testing of new functionalities within a sandbox environment, ensuring robust solutions before migrating to production
- Employed Workbench for seamless data migration, effectively loading daily data from legacy systems to Salesforce, optimizing data integrity and consistency
- Reduced manual data entry for the sales team by automating processes using Apex triggers and classes.
- Tested functionality, performed debugging and carried out modifications to conduct quality checks.
- Leveraged POSTMAN to meticulously verify and validate connection details with third-party systems, ensuring a seamless and reliable integration process
- Utilized Apex as a strategic workaround to implement intricate business logics that were not inherently supported by the system, enhancing the overall functionality and customization of Salesforce
- Played a crucial role in the enhancement of code coverage by working on test classes, optimizing code efficiency where necessary, and ensuring the overall reliability and performance of the implemented solutions.
- Improved data quality by implementing validation rules and customizing page layouts in Salesforce.
Salesforce Developer / Tester
Accenture
01.2016 - 01.2019
- Developed customized reports and dashboards for various departments, enabling better decisionmaking.
- Drove the development and testing of new functionalities within a sandbox environment before seamless migration to production
- Strategically utilized Apex to address and implement intricate business logics that were not natively supported, ensuring the seamless integration of complex requirements
- Reduced project timelines by prioritizing test cases based on risk assessment.
- Assisted in developing inspection and testing protocols.
- Provided feedback to production team regarding product quality.
- Recorded inspection and test results on data sheets.
Education
Salesforce Certifications
Post Graduate Diploma-Data Analytics For Business - Data Analytics
St Clair College
Mississauga, ON07.2024
Bachelor of Technology -
Amity University
Noida, India12.2015
HSC -
BGSIPS
Delhi, India12.2011
SSC -
BGSIPS
Delhi, India12.2009
Skills
- Excel Functions, Ppt, MS word
- Team Collaboration, Customer Communication
- Business Analysis, Business Requirements, Agile methodology
- Visual Studio (VS Code), SFDX,JIRA
- Workbench,Data Loader,POSTMAN
- Apex, REST API, HTML, CSS, JavaScript
- SQL, SOQL, SOSL, Python, R, Tableau
Projects
Capestone 1, Employed a suite of tools such as Python, Sql, Tableau (for visualization),Transformation of the data, EDA, Hypothesis testing like z-test, t-test , chi-squared test, Algorithms like Logistic regression, St. Clair Mississauga, ON, Canada
Languages
English
Native or Bilingual
French
Elementary
Timeline
Data Analytics Intern
Student
05.2023 - 07.2024
Salesforce Developer / Marketing Cloud Developer
ThinkMarkets
12.2022 - 03.2023
Salesforce Developer
Aphidas
03.2021 - 12.2022
Salesforce Developer
Tata Consultancy Services
01.2019 - 01.2020
Salesforce Developer / Tester
Accenture
01.2016 - 01.2019
Salesforce Certifications
Post Graduate Diploma-Data Analytics For Business - Data Analytics
St Clair College
Bachelor of Technology -
Amity University
HSC -
BGSIPS
SSC -
BGSIPS
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