Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Work History
Sales Representative
Best Buy
Brampton, Airport Road, ON
02.2024 - 04.2024
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Used customer insights to develop innovative sales strategies to increase sales.
Developed and implemented sales strategies to increase profits.
Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
Collaborated with cross-functional teams to identify and address customer needs.
Crew Member
Burger King
Milton, ON
11.2023 - 02.2024
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Education
Business (BNT) -
Fleming College Toronto
Toronto, Ontario
12.2025
High School Diploma -
BBMB DAV PUBLIC SCHOOL
Rupnagar, Punjab
10.2020
Skills
Effective communicator, skilled in presenting complex concepts in straightforward ways
Microsoft Office
Experienced in time management
Microsoft Excel
Establishing priorities, and complying with
General Housekeeping
Deadlines
Data Accuracy
Able to plan and prioritize tasks and workload to meet deadlines