Priyanka Chauhan

Dedicated professional equipped with strong communication and interpersonal skills, ready to contribute to team success through hard work and attention to detail. Demonstrates a commitment to learning and development, ensuring timely and efficient completion of tasks. Eager to leverage skills in a collaborative environment to achieve organizational goals.

• Analyzed feedback to resolve issues, reducing complaints and boosting retention.
• Spearheaded development of customer feedback system, providing crucial insights for product improvements and user interface enhancements.
• Consistently surpassed service targets through adept handling of complex situations, contributing to improved customer retention rates.
• Cultivated a collaborative work environment, becoming a trusted resource for colleagues and driving team performance.
• Exceeded service targets through adept handling of complex situations, significantly boosting customer satisfaction and loyalty metrics.
• Streamlined office processes, reducing administrative overhead and enhancing operational efficiency. Implemented digital filing system, cutting document retrieval time significantly.
• Pioneered new communication protocols, fostering improved interdepartmental collaboration.
• Developed and rolled out employee engagement initiatives, boosting team morale.
• Managed complex schedules and coordinated high-level meetings, ensuring smooth operations. Maintained meticulous records, facilitating seamless audits and compliance checks.
• Acted as liaison between departments, resolving conflicts and promoting synergy.
• Organized team-building events, strengthening workplace relationships and enhancing productivity.
• Provided crucial administrative support to executive team, enabling focused leadership.

certificate in software & data processing

Advance Excel