Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priyanka Chatterjee

Mississauga,ON

Summary

  • 9 years of expertise in Business Consulting and Technical Resource Management, Talent Planning, Business Operations, Forecasting, and Staffing, promoting both employee satisfaction and revenue by ensuring maximum deployment of the company’s employees into successful engagements
  • Result oriented and analytical Resource Manager with experience in improving/ enhancing processes, optimizing resources’ utilization and maximizing profit margins through critical thinking, exceptional organizational skills, and in-depth understanding of resources’ availability and skills
  • Dependable and well organized with a successful track record of collaborating with key stakeholders to drive resolutions to staffing conflicts as well as perform gap analysis and capacity plans to provide insight for recruiting team
  • Extensive understanding of end-to-end Resource Management Expertise in devising and implementing talent strategies
  • Specializing in niche skill deployment for Banking, Financial Services, and Insurance clients
  • Confident and decisive under stressful conditions with a proven record of excellence and dependability
  • Well versed in Visa Immigration, SOWs, MSPs, and VMS
  • Efficient in compiling, analyzing, and publishing the information with ability to work independently and efficiently

Overview

14
14
years of professional experience

Work History

Resource Manager

Ceridian Corporation
01.2019 - Current
  • Responsible for the RMG and Talent Management function, which includes talent planning, recruiting, bench management, and maintaining a healthy Supply chain model aligning to the business demand.
  • Provide project leadership, assemble cross functional teams, define roles and work direction, and provide regular feedback
  • Build strong partnership/network relationships across the business unit to provide the highest levels of customer service
  • Collaborate with discipline leads and global resource management group to ensure target utilization of regions and offer career development opportunities.
  • Monitored project profit margin, and identified at risk projects by utilizing initial project pricing and current staffing and forecasted hours
  • Expertise in staff management and career development
  • Demonstrated critical thinking and analytical abilities: generate and maintain all resource management reports and analytics including utilization and demand / supply gaps
  • Provide data input for workforce strategy, maintain resource forecasts and monitor implementation of the departmental workforce strategy Regularly pulling, reviewing, and analyzing sales and utilization data for trends, reviewing with leadership and recommendation solutions
  • Responsible for all non-billable tracking, utilization management, regional resource dashboard, recruitment tracking, and daily/ weekly/ monthly status updates.

Resource Manager

Ceridian Corporation
02.2011 - 12.2018
  • Functioned as SPOC for all North America Resourcing needs for multiple clients and business partners.
  • Involved in regular meetings with Business Unit Sales Leaders and Business Unit Consulting Leaders to discuss sales pipeline and consultant utilization to make strategic decisions on staffing both pre-sale and post- sale projects
  • Collaborate with project managers to understand project resource demands and assist in schedule development Engaged in developing plans and reviewing all hiring based on internal resource availability, planned releases, and monitored progress till resourcing completion based on budgeted numbers Maintaining the metrics and reports around the allocation of resource allocation
  • Collaborate with discipline leads and global resource management group to ensure target utilization of regions and offer career development opportunities
  • Provide data input for workforce strategy, maintain resource forecasts and monitor implementation of the departmental workforce strategy
  • Analytical Thinking: tackle a problem by using a logical, systematic, sequential approach and as illustrated through financial, contractual, business reporting
  • Collaborate with project managers to understand project resource demands and assist in schedule development
  • Support the performance and counseling process within the business, including management of high and low performers Works with staff managers and Human Resources (HR) to manage personnel and staffing issues.

Human Resources Summer Intern

PricewaterhouseCoopers
06.2010 - 12.2010

Description: The project involved study of the application of SOPs in the HCD. The areas covered included-

o Recruitment and selection

o Induction and joining formalities

Responsibilities:

· Responsible for carrying end-to-end recruitment for PwC, from qualified trainee to managerial positions, including screening of profiles, arranging interviews, offer negotiations, and induction

· Gained exposure in various fields of HR such as induction, HR interviews, joining formalities, and training on Lotus Notes

· Handled two departments for recruitment, Assurance and Advisory

Education

Master of Business Administration (HR) - undefined

UNIVERSITY OF PUNE
2011

Skills

  • Resource Optimization
  • Utilization Management
  • Performance Management
  • Onboarding
  • Succession Planning
  • Process Improvement
  • Strategy Planning
  • Forecasting
  • Change Management
  • Project Management

Timeline

Resource Manager

Ceridian Corporation
01.2019 - Current

Resource Manager

Ceridian Corporation
02.2011 - 12.2018

Human Resources Summer Intern

PricewaterhouseCoopers
06.2010 - 12.2010

Master of Business Administration (HR) - undefined

UNIVERSITY OF PUNE
Priyanka Chatterjee