Priyanka Chander
Pasadena
Summary
Detail-oriented professional with with extensive experience in developing relationships and community outreach. Known for successfully engaging diverse audiences and leveraging insights to shape effective public policy and intervention strategies, committed to improving quality of life for vulnerable populations.
Overview
6
6
years of professional experience
Work History
Therapeutic Coach
YAI - Seeing Beyond Disability (Lanterman Regional Center, START)
Glendale, CA
06.2025 - Current
- Facilitated person-centered therapeutic interventions for people diagnosed with intellectual/developmental disabilities and co-occurring behavioral health conditions
- Conducted observational assessments and provide feedback to START team about biopsychosocial factors influencing current functioning, effects of interventions, and coaching outcomes.
- Collaborated with multidisciplinary teams to create inclusive program environments.
- Monitored participant progress, providing constructive feedback and support.
- Participates in development and implementation of persons’ cross system crisis prevention and intervention plan
- Offer consultation and hands-on education with entire family/support system to create a safe, nurturing, and meaningful home environment
Outreach and Education Specialist
Special Service For Groups
Los Angeles, CA
03.2024 - 06.2025
- Educated adolescents on the risks and dangers associated with substances through engaging presentations in a
classroom setting - Collected, compiled, and organized data for LA County Substance Use Prevention and Control initiatives.
- Created, managed, and disseminated informational content to spread prevention messaging and raise community awareness.
- Spearheaded several community outreach events by presenting information and resources to the public.
- Contribute to special projects and collaborative efforts for Coalition work.
- Successfully identified and secured outreach events, increasing youth engagement by 70% through community
connections.
Intern
Advance OC
Newport Beach, CA
06.2023 - 12.2023
- Aligned objectives and bridged communications with local advocacy groups and key stakeholders to identify and
prioritize critical needs for older adults, including healthcare, housing, social support, and transportation, to
facilitate a quality way of life. - Collaborated with internal research specialists and volunteers to develop and introduce the Older Adults’
Needs Survey to elderly adults at senior outreach events. - Leveraged survey data to generate effective, data-driven insights for Orange County government officials to drive
informed public policy decision-making for elderly populations. - Proactively researched and identified potential grants and funding opportunities for future senior studies.
- Achieved 80% survey completion rate, and increased survey engagement by over 65%.
- Established a new, efficient template for grant applications, streamlining and optimizing the grant application
process and reducing processing time by over 20%.
Outreach Specialist
Catalyst Clinical and Coding Analytics
Irvine, CA
10.2021 - 04.2023
- Engaged with 50+ healthcare facilities to secure claim documents to resolve client inquiries and concerns.
- Fostered positive, productive relationships with key facilities to resolve communication conflicts and client
complaints, ensuring alignment with company mission and goals. - Facilitated a 25% improvement in document retrieval times and client satisfaction.
Data Analyst
Catalyst Clinical and Coding Analytics
Irvine, CA
07.2020 - 10.2021
- Evaluated itemized bills, UB-04 forms, and medical forms for data accuracy and compliance with HIPAA and state
and federal regulations. - Compiled financial and client data to produce comprehensive reports on potential cost savings for insurance
carriers, as well as utilized healthcare facility claim documentation to present findings to team members. - Employed Excel to analyze metrics data and advise clients on insurance information, treatments, and resource
allocation. - Implemented process improvements to enhance integrity of data flow into databases to facilitate revenue growth.
Education
Master of Science - Global Health
University of Southern California
Los Angeles, CA12-2023
Bachelor of Science - Biology
University of California, Riverside
Riverside, CA05-2020
Skills
- Group leadership
- Personable and friendly
- Building relationships
- Verbal and written communication
- Group facilitation
- Community Networking
- Stakeholder communications
Timeline
Therapeutic Coach
YAI - Seeing Beyond Disability (Lanterman Regional Center, START)
06.2025 - Current
Outreach and Education Specialist
Special Service For Groups
03.2024 - 06.2025
Intern
Advance OC
06.2023 - 12.2023
Outreach Specialist
Catalyst Clinical and Coding Analytics
10.2021 - 04.2023
Data Analyst
Catalyst Clinical and Coding Analytics
07.2020 - 10.2021
Master of Science - Global Health
University of Southern California
Bachelor of Science - Biology
University of California, Riverside