Priyanka Biswas
Vancouver,BC
Summary
Experienced cashier with over two years of proven expertise at Home Depot and Safeway. Skilled in providing exceptional customer service, handling cash transactions, and maintaining a fast-paced work environment.
Overview
6
6
years of professional experience
Work History
Cashier
The Home Depot Inc
02.2023 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Safeway
12.2021 - 12.2022
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Teaching Assistant
The University of British Columbia
01.2021 - 01.2022
- Maintained office hours for a minimum of 5 hours per week
- Facilitated two weekly tutorials with an average of 30 students each
- Assessed an average of 30 assignments, quizzes, and reports per week
- Mentored and empowered undergraduate students in enhancing scientific report writing, yielding a 10% increase in overall student performance.
Project Engineer
Design Artistry
01.2019 - 01.2021
- Developed project plans, schedules, and budgets, overseeing an average of 5 projects annually
- Acquired permits ensuring 100% compliance with all regulations, facilitating the seamless initiation of construction processes
- Prepared cost estimates for various projects ranging from BDT 500,000 to BDT 100,000,000
- Supervised construction activities, enforcing rigorous quality and safety standards, resulting in zero on-site accidents over a span of 2 years
- Conducted site surveys for 15 construction projects, collecting data on terrain, environmental factors, and infrastructure
- Strategically governed project timelines, making approximately 8% faster adjustments on average to mitigate delays and enhance project delivery timelines.
Research Assistant
Leading University
01.2018 - 01.2019
- Project: "A Study on Solid Waste Management System of Sylhet City Corporation."
Education
Master of Engineering - Civil Engineering; Environmental Systems -
University of British Columbia
Vancouver, BCB.Sc. in Civil Engineering -
Leading University
Sylhet, BangladeshSkills
- Customer Service
- Cash Handling
- Customer service excellence
- Patience and Empathy
- Time management skills
- Cash Management
- Customer Relations
- Organizational abilities
- Cash Drawer Balancing
Affiliations
EGBC (Engineer-in-training)
Related Skills
Data analysis and compilation, Numerical analysis, Technical report writing, Client briefing, Technical drawing, Surveying, Site investigation, Site inspection, Water sampling, Flow measurement, ArcGIS, AutoCAD, ETABS, Microsoft Office, MATLAB
Research
Leading University, 2018, Study of Traffic Volume and Proposing Intersections in Sylhet City
Personal Information
Title: M.Eng
Awards
- High Distinction Award
- Special Mention Award in Model United Nations Conference
- Academic Excellence Scholarship
Volunteer Experience
- Acting President, ACCEPT Engineering Club, Spearheading organizational efforts for 4-6 club activities per semester, engaging over 60-80 engineering students, and achieving a 15% increase in membership retention during tenure.
- Delegate, Leading University Model United Nations, Contributing to diplomatic negotiations and resolutions alongside 34 delegates from various countries, resulting in the successful passage of 3 resolutions addressing global challenges.
- Executive Member, Leading University Cultural Club, Overseeing the event planning and execution of 5-8 major cultural events annually
Languages
English
Native or Bilingual
Timeline
Cashier
The Home Depot Inc
02.2023 - Current
Cashier
Safeway
12.2021 - 12.2022
Teaching Assistant
The University of British Columbia
01.2021 - 01.2022
Project Engineer
Design Artistry
01.2019 - 01.2021
Research Assistant
Leading University
01.2018 - 01.2019
Master of Engineering - Civil Engineering; Environmental Systems -
University of British Columbia
B.Sc. in Civil Engineering -
Leading University
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