Priyanka Berry
Fremont
Summary
Human Resource Professional with a strong track record in managing hiring processes and fostering staff development. Demonstrated expertise in administering payroll and ensuring compliance, contributing to organizational performance and employee satisfaction. Adept at supporting HR teams and enhancing communication across departments.
Overview
15
15
years of professional experience
Work History
Human Resources Assistant
Happy Montessori School
Port Washington
09.2019 - 06.2024
- Managed hiring and training processes to enhance staff capabilities.
- Organized professional development activities to foster continuous learning.
- Administered payroll and processed time sheets to ensure accurate compensation.
- Collaborated with teachers to develop engaging and effective lesson plans.
- Assessed student needs and progress to tailor educational approaches.
Board member
Parents resource center
Port Washington
06.2017 - 12.2019
- Advocated for children's rights and resources within local policies.
- Collaborated with community leaders to address family support needs.
- Coordinated fundraisers at parents resource center, enhancing community engagement and support.
- Organized workshops to educate parents on effective parenting techniques.
Team Leader HR
American Express
Gurgaon
05.2014 - 05.2015
- Coordinated recruitment for operations team, identifying suitable candidates and conducting interviews to ensure effective hiring.
- Managed the end to end process in selecting and onboarding the employee.
- Facilitated referral of qualified candidates to Operations manager for internal interview process, enhancing candidate selection.
- Promoted diversity during candidate selection by implementing inclusive recruitment practices.
- Monitored compliance with policies throughout recruitment process, ensuring adherence and reducing risk.
Operations Team Leader
American Express
Gurgaon
11.2009 - 04.2014
- Lead the retention unit for American Express India.
- Managed customer ricochet for ultra high-value card members, strengthening customer loyalty and contributing to increased organizational profits.
- Introduced the customer satisfaction scoring for the retention team and ensured consistent results.
- Recognized month on month for the best in class results.
- Supported compliance team in resolving escalated cases, ensuring adherence to regulatory standards.
- Worked closely with the marketing team to create customer friendly deal and offer to ensure enhanced brand loyalty.
- Collaborated with recruitment team to recruit qualified candidates for retention team, enhancing team capabilities. for the retention team by collaborating with the recruitment team.
Education
MBA - HR
Symbiosis International University
Pune, India07-2006
Masters in Mathematics -
University of Delhi
New Delhi, India07-2005
Bachelors in Mathematics -
University of Delhi
New Delhi, India07-2003
Skills
- Employee onboarding
- Microsoft Excel and Office
- Time management
- Customer service
- Employee engagement
- Team collaboration
- Results-driven
- Adaptability
- Multitasking
- Conflict resolution
- Communication skills
Languages
- English
- Hindi
Timeline
Human Resources Assistant
Happy Montessori School
09.2019 - 06.2024
Board member
Parents resource center
06.2017 - 12.2019
Team Leader HR
American Express
05.2014 - 05.2015
Operations Team Leader
American Express
11.2009 - 04.2014
MBA - HR
Symbiosis International University
Masters in Mathematics -
University of Delhi
Bachelors in Mathematics -
University of Delhi