Priyanka Arya
Edmonton,AB
Summary
Dynamic Administrative Professional with a proven track record in supporting top management and enhancing customer relationships, demonstrated through roles at Harvest School/BS Limited and GMR Group. Recognized for expertise in travel logistics coordination and operational efficiency using MS Office and SAP. Achieved significant improvements in university visibility and stakeholder engagement through strategic planning and event execution. Committed to driving organizational success through innovative support initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Admission Counsellor
CT University
Ludhiana, India
03.2019 - 12.2020
- Assisted admission-seeking students at the university.
- Facilitated collaboration among all stakeholders for nationwide scholarship examination (CTSET).
- Engaged in strategic planning of marketing campaigns to increase visibility for University’s degree programs.
- Organized events and competitions to boost university visibility among schools.
- Drove strategic implementation of educational support programs initiated by Indian actor Sonu Sood.
Corporate HR Executive
Deepak Fasteners Limited (UNBRAKO)
Ludhiana, India
03.2018 - 02.2019
- Conducted end-to-end processes for hiring and onboarding talent.
- Maintained HR database of employees in SAP system (hiring, joining, separation, salaries).
- Managed payroll processes and supplied information to the F&A department.
- Handled itinerary arrangements for executive team members.
Secretary
GMR Group
04.2016 - 02.2018
- Coordinated meeting schedules, managed travel logistics and facilitated visitor arrangements.
- Organized Board Meetings and Annual General Meeting.
- Coordinated weekly and monthly secretarial meetings within the group.
- Facilitated administrative functions for the entire Corporate Secretarial Department.
- Processed bills using SAP MM module for payments.
- Supervised expense management to maintain cost efficiency.
- Organizing end-to-end itinerary planning involving hotel stays, air travel reservations, car rentals, and off-site event locations for senior leadership.
Business Coordinator
BS Limited
Delhi, India
02.2013 - 04.2016
- Assisted Group-Head with business correspondence and daily affairs.
- Facilitated seamless collaboration with Singapore Office on shipments, payments, documentation details and business queries.
- Streamlined office workflows by overseeing vendor contracting, facility upkeep, event logistics, and travel arrangements.
- Managed administrative budgeting processes with accuracy.
- Maintain comprehensive records of all invoices.
- Facilitated smooth welcome process for all visitors.
- Arranged and organized meetings.
- Assisted in executing various HR responsibilities as needed.
Front Office Manager
Harvest International School
11.2010 - 12.2012
- Addressed questions related to enrollment guidelines, curriculum details, and application requirements.
- Efficiently managed daily updates to MIS report.
- Facilitated transition of inquiries into active enrollments.
- Handled necessary tuition and fee collections to ensure smooth enrollment process.
- Ensuring all required documents are gathered for the admissions process.
- Adapted quickly to assigned duties for seamless workflow.
- Handled routine acquisition of necessary office materials.
- Tracked stock levels consistently, updating inventory records regularly.
Customer Service Associate (Backend Process)
Spice BPO
02.2010 - 11.2010
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Managed document verification processes ensuring secure account access.
- Facilitated activation workflows following verification procedures.
- Monitored and updated data on customer transactions consistently.
- Maintain consistent client interaction to build committed relationships.
- Assumed team responsibilities when Team Leader was unavailable.
Education
Bachelor of Computer Application - Computer Science
C. C. S. University
Meerut08-2007
Senior Secondary - Science Stream (PCM)
Janta Kanya Inter College
India04-2002
Secondary Examination - Science Stream (PCM)
Janta Kanya Inter College
India04-2000
Skills
- Calendar management
- Statutory meetings, board meetings, and events facilitation
- Travel logistics coordination
- Administrative Management Skills
- Budget monitoring and tracking
- Professional networking
- Customer service, support, relationship building, and communications
- Document preparation and record management
- Business development and planning
- MS Office and SAP
Personal Information
- Date of Birth: 06/14/86
- Marital Status: Married
Affiliations
- Participated in different events organized by the organization i.e. Dandiya Dancing, Rangoli competition.
Accomplishments
- Awarded by Certificate of Excellence of the year 2010-2011 (Harvest Campus)
Certification
- Certified Reiki Healer Level - 2
Languages
Hindi
Native/ Bilingual
English
Full Professional
Punjabi
Elementary
Malayalam
Elementary
Timeline
Admission Counsellor
CT University
03.2019 - 12.2020
Corporate HR Executive
Deepak Fasteners Limited (UNBRAKO)
03.2018 - 02.2019
Secretary
GMR Group
04.2016 - 02.2018
Business Coordinator
BS Limited
02.2013 - 04.2016
Front Office Manager
Harvest International School
11.2010 - 12.2012
Customer Service Associate (Backend Process)
Spice BPO
02.2010 - 11.2010
Bachelor of Computer Application - Computer Science
C. C. S. University
Senior Secondary - Science Stream (PCM)
Janta Kanya Inter College
Secondary Examination - Science Stream (PCM)
Janta Kanya Inter College
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