Priyangana Seth
Waterloo,Canada
Summary
Seasoned professional successful at reducing costs and increasing customer satisfaction. Team player with solid management and establishing clear lines of communication to maximize productivity. Resourceful approach to maintaining work-area safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Head Baker
FIDDLEHEADS HEALTH & NUTRITION
Waterloo, ON
10.2021 - Current
- Utilized cost-saving techniques such as portion control when preparing baked goods.
- Maintained records of sales, expenses, profits, losses and inventories.
- Maintained a friendly, smiling, and good attitude with every customer, especially addressing complaints calmly and swiftly.
- Performed numerous cleaning and hygiene duties.
- Responsible for prepping orders for five stores.
- Trained and managed bakers to ensure quality control and efficiency of production.
- Ensured all safety standards were met in accordance with health regulations.
- Implemented changes in production methods based on customer feedback.
- Created innovative recipes that enhanced the bakery's product line.
Business Owner
Bake-istry
, Gujarat
01.2020 - 08.2021
- Took customer orders, recorded them into the computer database, and returned change.
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Analyzed competitors' pricing and product offerings in order to remain competitive within the market.
- Managed inventory levels to meet customer demand while minimizing costs.
- I took cash responsibility and matched daily cash in drawers with sales at the end of the day.
- Established marketing strategies, such as social media campaigns, to promote the business.
Tennis Coach
AISA
, Gujarat
09.2017 - 06.2019
- Maintained a friendly, smiling, and good attitude with every customer, especially addressing complaints calmly and swiftly.
- Instructed over 10 to 15 students together, and provided tennis coaching at the national level.
- Organized more than 40 national-level tennis tournaments.
- Assisted players with mental preparation techniques to maximize performance potential.
- Ensured safety protocols were followed at all times by monitoring court conditions.
Education
Baking And Pastry Arts Management
Conestoga College Institute of Technology And Advanced Learning
Waterloo, ON05-2023
Post graduation - Project Management
Conestoga
Waterloo, ON04.2022
Graduation in Bachelors - Business Administration and Management
CPI
Gujarat05.2020
Skills
- Team management
- Communication skills
- Customer support
- Cash management
- Computer skills
- Management
- Customer service
- Work ethics
- Multi-tasking
- Cooking
- Food Safety
- Cake Decorating
- Project Management
Certification
- Food Handlers
- Smart Serve
Timeline
Head Baker
FIDDLEHEADS HEALTH & NUTRITION
10.2021 - Current
Business Owner
Bake-istry
01.2020 - 08.2021
Tennis Coach
AISA
09.2017 - 06.2019
Baking And Pastry Arts Management
Conestoga College Institute of Technology And Advanced Learning
Post graduation - Project Management
Conestoga
Graduation in Bachelors - Business Administration and Management
CPI