Priya Mahey
Kiokii
Vancouver,BC
2
years of professional experience
Sales Associate with experience across retail fashion and beauty, supporting customer engagement, upselling and cross-selling, visual merchandising, inventory replenishment, and POS transactions. Builds product recommendations from shopper needs and keeps sales floors organized, priced, and presentation-ready. MBA graduate bringing clear communication and team support to store sales performance.
Work History
SALES ASSOCIATE (FT)
7 Months- Provide excellent customer service by assisting customers with product selection, skincare, haircare, and beauty accessories.
- Achieve sales targets by recommending suitable products and using upselling and cross selling techniques.
- Manage visual merchandising of hair accessories, ensuring attractive product displays, proper organization, and adherence to planograms.
- Maintain product displays, jewellery sections, and store presentation according to company standards.
- Assist with inventory management, stock replenishment, and product organization.
- Educate customers about product features, benefits, and usage to support purchasing decisions.
- Process transactions accurately using the POS system and handle cash payments.
- Maintain store cleanliness, merchandising standards, and product availability.
- Collaborate with team members to achieve sales goals and provide a positive shopping experience.
- Monitor stock levels and ensure products are properly priced, labelled, and displayed.
- Build customer relationships by understanding their needs and recommending appropriate products.
SALES ADVISOR (PART TIME)
1 Year 2 Months- Delivered outstanding customer service by greeting and assisting shoppers, understanding their needs, and providing styling advice to drive sales
- Operated the cash register, processed payments (cash, credit, debit, gift cards), and issued refunds/exchanges with accuracy
- Promoted and enrolled customers in the Hello Member loyalty program and explained ongoing offers to increase customer engagement
- Processed fitting room operations efficiently, including garment counts, customer assistance, and re-hanging items
- Maintaining a clean, safe, and organized sales floor and stockroom, following health and safety guidelines
- Assisted with omni-channel services (Click & Collect, returns, in-store tech tools) to provide a seamless shopping experience
- Contributed to daily sales goals through upselling, cross-selling, and suggestive selling techniques
SALES ASSOCIATE
- Processed transactions, returns, and exchanges with 100% accuracy while supporting daily POS operations.
- Built customer loyalty through attentive service, quick problem resolution, and clear product guidance.
- Drove sales targets by upselling, cross-selling, and matching merchandise to customer needs.
- Maintained organized displays, restocked merchandise, and supported seasonal setup to keep the store presentation polished.
- Collaborated on seasonal promotions and store operations to support smooth daily execution during busy periods.
- Followed company policies and loss prevention procedures to support a safe, compliant retail environment.
Education
Master of Business Administration - International Marketing
Skills
Customer service excellence
Sales and upselling techniques
Problem solving & conflict resolution
Customer relationship building
Sales target achievement
Cross-selling techniques
Product recommendations
Loyalty program enrollment
Visual merchandising
Planogram compliance
Product displays
Store presentation standards
POS systems & cash handling
Staff training & onboarding
Personal Information
Availability: OPEN ALL DAYS INCLUDING WEEKDAYS AND WEEKENDS.
Timeline
SALES ASSOCIATE (FT)
Kiokii
03.2026 - CurrentRead More
SALES ADVISOR (PART TIME)
H&M
05.2025 - 07.2026Read More
SALES ASSOCIATE
GUESS
10.2024 - 04.2024Read More
University Canada West
Master of Business Administration from International Marketing
Read More