PRIYAL THAKKAR
Scarborough,Ontario
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Goeasy
07.2023 - Current
- Managed daily administrative operations, ensuring efficient workflow and adherence to company policies
- Coordinated scheduling and organization of meetings, including preparation of meeting materials and minute-taking
- Facilitated communication between departments, acting as a liaison for the management team
- Handled telephone and email inquiries, providing prompt and courteous responses to both internal and external contacts
- Schedule and manage calendars for executive team members (Directors and Senior Directors), ensuring efficient time management
- Organize domestic and international travel arrangements, adept at handling itinerary adjustments and meeting rescheduling.
Retail Customer Sales Associate
Urban Planet
08.2022 - 05.2023
- Greeting and acknowledging customers while providing the appropriate level of service
- Providing front-line customer service by responding to inquiries, complaints, anticipating needs and documenting information for customers
- Maintaining appropriate stock levels and ensure that all sizes and styles are represented
- Assisting cashiers for customer check out, online order pickup and process returns and exchanges
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Identifying opportunities to drive process improvements that positively impact the customer’s experience in a holistic approach.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Administrative Assistant
Future Link Consultants Pvt Ltd
06.2021 - 06.2022
- Assisting various consultants in processing client's applications, including collecting documents, organizing documents, completing immigration forms, and drafting supporting documents
- Screen, review, and prioritize incoming mail, processes correspondence, and initiate appropriate response
- Schedule and organize meetings, including preparation and co-ordination by booking the facility, pre-mail, arranging required equipment, refreshments, etc., as required
- Co-ordinating with multiple teams for organizing large public events for the consultancy.
- Maintained strict guest privacy standards by securely handling sensitive information such as payment details or personal data.
Education
Food Science Technology -
CENTENNIAL COLLEGE
02.2024
BACHELOR OF SCIENCE – Biotechnology -
M.S UNIVERSITY
08.2021
Skills
- Self-starter who can work both independently and, in a group, setting
- Proficient with MS office, G suite and similar software
- Excellent verbal and written communication skills
- Office Administration
- Excellent time management skills and very well organized
- Ability to work under pressure with great problem-solving skills
- Experience working with confidential materials/information for maintaining clients’ confidentiality
- Flexible to work off hours and weekends
- Document Control
Awards
- Successfully completed Bachelor of Science with Biotechnology 2021
- Awarded admin of the month.
- Promoted to Immigration consultant.
- Awarded Consultant of the month.
Timeline
Administrative Assistant
Goeasy
07.2023 - Current
Retail Customer Sales Associate
Urban Planet
08.2022 - 05.2023
Administrative Assistant
Future Link Consultants Pvt Ltd
06.2021 - 06.2022
Food Science Technology -
CENTENNIAL COLLEGE
BACHELOR OF SCIENCE – Biotechnology -
M.S UNIVERSITY
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