Jeepal Patel
Etobicoke,ON
Summary
Dedicated individual with a track record of enhancing guest experiences through efficient support and collaboration with serving staff. Proactive approach in adapting to dynamic situations and anticipating customer needs to facilitate exceptional dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server Assistant
The Leela Palace, Udaipur
12.2018 - 01.2020
- Greeted customers warmly to provide exceptional customer service.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
Education
Post Graduate Certificate - Marketing Management
Centennial College of Applied Arts And Technology
Scarborough, ON12.2023
Post Graduate Certificate - Hotel, Resort And Restaurant Management
Centennial College of Applied Arts And Technology
Scarborough, ON12.2022
BBA - Hotel Management
Dharmasinh Desai University
Nadiad, India05.2020
Skills
- Teamwork and Collaboration
- Safe Food Handling
- Service prioritization
- Kitchen Communication
- POS System Operation
- Guest Relations Management
Certification
Smart Serve
Opera Training
Safety Handlers Certificate
Google Analytics Certification
Timeline
Server Assistant
The Leela Palace, Udaipur
12.2018 - 01.2020
Post Graduate Certificate - Marketing Management
Centennial College of Applied Arts And Technology
Post Graduate Certificate - Hotel, Resort And Restaurant Management
Centennial College of Applied Arts And Technology
BBA - Hotel Management
Dharmasinh Desai University
Smart Serve
Opera Training
Safety Handlers Certificate
Google Analytics Certification
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