PRIYA YADAV
"Aspiring Pharmacy Assistant"
Kitchener,Ontario
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
4
4
years of professional experience
Work History
Medical Administrative Assistant Volunteer
KITCHENER WATERLOO HEALTHY LIVING WALK IN CLINIC
06.2024 - Current
- Improved patient satisfaction by efficiently managing medical records and maintaining strict confidentiality.
- Assisted physicians with coordination of patient care, scheduling appointments, and following up on test results.
- Expedited insurance claims processing for patients'' benefit by verifying coverage details and submitting required documentation.
- Ensured timely delivery of lab results to providers, facilitating prompt diagnosis and treatment options for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Monitored and recorded vital signs such as blood pressure, temperature, pulse, and respiratory rate.
- Performed and analyzed urine tests (including urinalysis and pregnancy tests) to assist in diagnostics.
- Collected specimens, including throat swabs for lab analysis and blood samples via venipuncture for laboratory testing.
- Administered vaccinations and assisted with medication administration under the direction of healthcare providers.
- Assisted physicians in minor procedures, including wound care, injections, and sterilizing instruments.
- Conducted ECGs and assisted with diagnostic tests to evaluate patient health.
- Screened patients for various health conditions and provided health education on topics such as preventive care and chronic disease management.
SUPERVISOR AND INVENTORY SPECIALIST
Subway
01.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Quality Assurance Technician
ANAND MILK UNION LTD. (AMUL)
10.2021 - 12.2022
- Gathered samples and conducted tests using laboratory equipment at each manufacturing stage.
- Oversaw quality control procedures for both raw materials and finished products, employing wet chemistry techniques
- Conducted regular inspections on final products to confirm accuracy of batch records, lot numbers, dates, and times.
- Inspected in-process production in line with Standard Operating Procedures (SOP), ensuring strict adherence to company standards in Quality, Food Safety, and Good Manufacturing Practice (GMP).
MEDICAL AND PHARMACY ASSISTANT
APURVA HOMEOPATHIC CLINIC
10.2020 - 11.2022
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Organized and managed pharmacy workflow to ensure smooth operations, including assisting with prescription intake and answering phone calls.
- Provided patients with medication education, such as dosage instructions and potential side effects, as directed by the pharmacist.
- Re-stocked shelves with prescribed medications and health care products.
Education
Post Graduate Certificate - Regulatory Affairs
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON 05.2001 -
Post Graduate Certificate - Environmental Management and Assessment
Algonquin College
Pembroke, ON 05.2001 -
Bachelor of Science - Applied Technology - Biotechnology
SARDAR PATEL UNIVERSITY
INDIA 05.2001 -
Skills
Drug Interaction Awareness
Regulatory Compliance
Accurate Prescription Handling
Medication Inventory Management
Customer Service & Patient Care
Confidential Record Management
Effective Communication & Team Collaboration
Assisting Pharmacists with Dispensing
Regulatory Compliance & Safety Protocols
Laboratory Practices
Insurance Billing
Languages
English
Full Professional
Accomplishments
- SOP on Good Laboratory Practices
- SOP on Handling a Laboratory Equipment's
- Certification on Good Manufacturing Practices
- Certification on Ontario Worker Health & Safety Awareness
- Certification on Workplace Hazardous Materials Information System
Timeline
Medical Administrative Assistant Volunteer
KITCHENER WATERLOO HEALTHY LIVING WALK IN CLINIC
06.2024 - Current
SUPERVISOR AND INVENTORY SPECIALIST
Subway
01.2023 - Current
Quality Assurance Technician
ANAND MILK UNION LTD. (AMUL)
10.2021 - 12.2022
MEDICAL AND PHARMACY ASSISTANT
APURVA HOMEOPATHIC CLINIC
10.2020 - 11.2022
Post Graduate Certificate - Regulatory Affairs
Conestoga College Institute of Technology And Advanced Learning
05.2001 -
Post Graduate Certificate - Environmental Management and Assessment
Algonquin College
05.2001 -
Bachelor of Science - Applied Technology - Biotechnology
SARDAR PATEL UNIVERSITY
05.2001 -
Similar Profiles
David FerrantoneDavid Ferrantone
Automotive Service Technician at Audi Kitchener WaterlooAutomotive Service Technician at Audi Kitchener Waterloo
David Jose VadakkanDavid Jose Vadakkan
Food and Beverage Supervisor at Crowne Plaza Kitchener WaterlooFood and Beverage Supervisor at Crowne Plaza Kitchener Waterloo
Jessica CostelloJessica Costello
Genesis Experience Manager at Genesis Kitchener WaterlooGenesis Experience Manager at Genesis Kitchener Waterloo