Priya Velusamy
Edmonton,AB
Summary
Customer Service Representative bringing top-notch oral and written communication skills, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Aachys Chettinad Dosa and Curry Palace
2022.09 - 2023.06
- Responded to customer requests for products, services, and company information.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
- Cross-trained and provided backup support for organizational leadership.
Purchaser
Wabash Truck Manufacturing Company
2014.03 - 2015.02
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Maintained complete documentation and records of all purchasing activities.
- Negotiated with suppliers, vendors, and other representatives.
- Maintained and reviewed computerized records of items purchased and costs associated with purchases.
Trainee Officer
RBS Bank
2009.02 - 2009.12
- Coordinated operations with other emergency service groups.
- Handled administrative requirements, maintained records, and submitted operational reports.
- Conducted and oversaw interrogations, briefings, and debriefings.
- Prepared and delivered investigative reports and briefings.
Education
Diploma - Business Administration
Campbell College
Edmonton, AB02.2025
MBA - Finance And H.R
Sathyabama University
Tamilnadu, India04.2012
Skills
- Consultative Sales
- Paperwork Processing
- Critical Thinking
- Data Entry
- Complaint resolution
- Customer Relationship Management (CRM)
Timeline
Customer Service Representative
Aachys Chettinad Dosa and Curry Palace
2022.09 - 2023.06
Purchaser
Wabash Truck Manufacturing Company
2014.03 - 2015.02
Trainee Officer
RBS Bank
2009.02 - 2009.12
Diploma - Business Administration
Campbell College
MBA - Finance And H.R
Sathyabama University
Similar Profiles
Arinjayan ChandrasekarArinjayan Chandrasekar
Customer Service at Nila Dosa & Curry RestaurantCustomer Service at Nila Dosa & Curry Restaurant
Milan Thomas GeorgeMilan Thomas George
Food Service Supervisor at DOSA AND CURRY GARDENFood Service Supervisor at DOSA AND CURRY GARDEN
JAHANGIR ALAMJAHANGIR ALAM
Assistant manager at CURRY PALACE LIMITEDAssistant manager at CURRY PALACE LIMITED