PRIYA SONI
Calgary,AB
Summary
EDI / B2B Messaging Applications Specialist with over 12 years of extensive experience in developing, maintaining, and supporting EDI operations, systems, scripts and processes using EDI B2B solutions, standards and tools. Specialized in Logistics Distribution and Supply Chain. Strong technical & business background with over 12 years ‘experience encompassing the complete lifecycle of project – design, development, testing, validation, deployment and support with strong focus over the last 8 years in EDI, Transactions, mapping, EDI Security and Compliance format. Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Systems Analyst
Mastery Logistics Systems
Chicago, IL
07.2022 - 11.2024
- Served as SME for EDI and API integration solutions.
- Contributed
- Collected data in field, evaluated findings and produced reports and presentations.
- Completed comprehensive end-to-end testing of integration solutions for diverse business needs.
- Collaborated with designers, developers and engineers to bring technical solutions to life.
- Met with non-technical stakeholders regularly and broke concepts down into relatable terms.
- Made significant technical and functional contributions to entire product development lifecycle for infrastructure and customer-facing solutions.
- Supported customer implementations and confirmed success through identification and application of repeatable best practices.
- Customized and presented IT solutions to principles, controllers and managers across the enterprise, explaining expected benefits and capabilities.
- Implemented changes based on feedback from users and management teams.
- Assisted in developing training materials for users on new systems or upgrades.
- Supported post-deployment activities such as troubleshooting, bug fixing, data integrity checks.
- Performed functional testing of software applications during development cycles.
- Designed procedures for data migration between different platforms and systems.
- Collaborated with developers and designers to create user interfaces that meet customer expectations.
- Developed strategies for collecting customer feedback about system usability.
- Provided technical support for end-users regarding system usage issues.
- Created test plans for new applications to ensure accuracy, completeness, and compliance with established standards.
- Maintained up-to-date knowledge of industry trends, best practices, and emerging technologies related to IT systems development and implementation.
- Diagramed and charted problems to facilitate comprehensive analysis.
- Troubleshot and resolved problems with programs and systems.
- Monitored system performance and identified potential issues with TMS
- Developed and implemented integration solutions to meet customer requirements.
- Reviewed technical designs to ensure accuracy and completeness of integration tasks.
- Maintained existing integrations, troubleshooting issues and providing support.
EDI Business Analyst
Mode Transportation, Quest(Pragma Edge)
Houston, TX
03.2021 - 07.2022
- Established and supported communication with product users and suppliers to share information
- Provided efficient technical support during and after implementation for EDI/FTP configurations and setup
- Support and Maintenance of existing EDI system
- Monitoring and administered EDI system/application,trouble shooting edi failures Identified and recognized opportunities and resolved problems related to EDI
- Maintain customer and business facing Portals within B2B Integration System Prioritized customer requirements and maintained continuous improvement through customer feedback
- Acted effectively as point-of-contact on status of EDI transactions from internal and external customers
- Educated and trained staff of assigned business areas on EDI applications
- Developed and prepared EDI documentation and guidelines for internal and external use
- Experienced in EDI standard formats (ANSI 4010 or 5010) and key EDI transaction sets such as204,990,210, 810, 824, 820, 850, 855, 856, 860, 864, 837,835 ,270,277 997 and others
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Boosted company productivity and customer satisfaction by streamlining or eliminating inefficient processes.
- Conducted root cause analyses to formulate countermeasures to business missteps and improve operations.
- Worked with cross-functional resources to implement direct marketing programs to increase customer base.
- Streamlined operational efficiencies, gathering requirements to facilitate on-time, under-budget corporate transitions.
- Reviewed company software and business programs to determine value and assess viability in live environment.
- Identified key growth and contribution opportunities for business.
- Recommended improvements to existing or proposed systems to enhance solution functionality.
EDI Analyst
XPO(Archents India Pvt Ltd)
Hyderabad, India
03.2019 - 03.2021
- Performed root cause analysis on transmission issues.
- Monitored records and files transmissions to customers to ensure smooth and error-free deliveries.
- Built, maintained and troubleshot electronic data interchange customer maps.
- Minimized issues by helping train customer service team members in methods for supporting EDI activities.
- Developed and strengthened business partner and customer relationships.
- Developed and managed project plans while providing status updates to management.
- Maintained quality-focused performance benchmarks and schedules when directing project teams.
- Prepared and presented technical proposals for clients.
- Created, oversaw and updated policies, information, standards and guidelines on regular basis.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
EDI Analyst, Onsite Lead
XPO Logistics(Archents)
Dublin, OH
01.2011 - 06.2014
- Troubleshot and resolved problems with programs and systems.
- Performed root cause analysis on transmission issues.
- Performed peer reviews of technical projects, providing feedback to production staff and senior personnel.
- Built systems for multi-site deployment environments by incorporating characteristics of network architecture and available support systems.
Sr.Software Engineer
HSBC Global Technology
Pune, India
09.2008 - 04.2010
- Resolving Trouble ticket, Batch Scheduling and monitoring, Interface with Vendors for problem management and test case design, Application upgrade and Change management process
- Assist Documentation team for user guides and technical documentation One HSBC – Gold Suit for UAE
- System upgrade & Enhancement for HSBC Business element UAE
- Gold Suite is a collection of various retail Banking applications which was developed in HSBC
- Universal Banking Core 8 version
- An application Suite that contains Core Banking and Lending,
- Database abstraction , Channel Downtime reduction, HFE2, Mobile Text Banking, HFE2.2,
- Signature Scanning, CRMS , Payments , Trades
- Based on the Enhancement and up gradation already deployed successfully in other countries this gold suite is upgraded with much better performance as before
- The entire back end is running in I series (Codes Written in RPGLE, CLLE
- Environment) and communicating to front end and third party through either Connect Direct or
- MQ
- Roles and responsibilities include SIT, UAT and production support, Taking care of Change requests, Working with Vendors for problem solutions and Patches
- Monitoring overnight batch and analyze for desired performance results
- Decide and apply standing data maintenance.Reliable documentation for all the changes made in the system
- Major Support to HSBC Payment applications GPS(Global Payment System), GLE(Global Liquidity Management) and GBS(Global
- Billing System) Was Handling QA (Quality Analyst) Role for this Project.
Sr. Software Engineer
DHL(UST Global)
Trivandrum, India
11.2005 - 09.2008
- Client is a Fortune 500 Logistic Giant
- Application LWMS (Logistics Ware House Management System) which is customized to its business needs developed and Enhanced in AS400 Technology Cycle Count For inventory Management (Phase 1 ,2,3 and 4 ) The project is the biggest and the most challenging of all projects ever executed by US Technologies on AS/400 technologies for this Client
- Cycle Count in a nutshell The business environment will help to choose which type of stock count is appropriate for each of their Owners (Customers) in their warehouse
- This new menu option allows the warehouse managers to associate a Warehouse to count with a strategy that may be based on the stock owner’s requirements
- Roles and responsibilities include Requirement gathering ,feasibility study ,Estimation ,Design, Development , Creating test plans, Testing , Integration testing , SIT ,UAT ,Production Support
- Mentored and developed junior developers and engineers to increase productivity.
Education
Bachelor’s Degree - Civil Engineering
Mahatma Gandhi University
Skills
- Profound knowledge of EDI (X12 , EDIFACT, JSON, XML)standards in Logistics , Health care and Supply Chain
- Strong functional knowledge on TMS/ WMS system
- Sterling(IBM) B2B integrator, Orderful , Cleo Harmony, Sterling File Gateway, Gentran iseries , IBM Inflight, Lightwell frame work , IBM Partner Engagement Manager, Pragma Edge Community Manager
- Proficient with EDI translators, EDI Mapping,FTP,SFTP,AS2 standards,
- Comprehensive knowledge and experience in Analysing Business process Using sterling GPM and BPML
- Understanding on REST API , Insomnia and Postman
- Hands-on experience in implementing EDI Partners in Gentran on the iseries
- Onsite Coordinator Strong knowledge on Quality Management Products like Jira, Service Now
- Activities like System Testing , Root cause analysis , Configuration Management, External
- Good at People management and coordinating Skills,
- IBM AS/400, Change Management, DB2/400, GPS, Access, OS/400, RPG, TroubleShooting
- Programming Language(s) : Control Language Program (CLP), CL
- ILE, RPGIII, RPGIV, RPG ILE Free Format, Query/400, SQL in
- NDM file transfer Development Tools :
- SEU,RLU,SDA, Sterling EDI Mapper EDI
- Experience in Agile/Scrum Methodologies
- Continuous improvement, EDI, Management, Windows, Quality Management, Technical
- Production Support/Team Lead experience
- Documentation, Training Manual Development
- Agile expertise
- Cross-functional collaboration
Accomplishments
- DBCS System Enhancement Project - Testing The scope of the project includes changing the existing environment of the Logistics Warehouse Management Systems so as to accept the DBCS language and undertaking required system enhancements
- The scope of the project includes to test impact , design Changes and enhancement of
- LWMS (Logistic Ware house Managemen System) to support DBCS Environment
- EDI Batch Maintenance new job creation This is complete development project to facilitate this new automated EDI Branch Amendment functionality for a
- Consistently maintained high customer satisfaction ratings.
- This includes creation of a number of CL programs to facilitate the job
- The objective of this project is to create a new Inbound EDI Branch Maintenance message and process which will offer the same (change) functionality as on the menu
- Order Allocation Strategy This project will develop a new strategy, which will recognize the preference to pick full pallets and cartons from the ‘Bulk’ locations, and a limited number of ‘Eaches’ from the ‘Forward Pick’ location
- In addition to this, this project will enable the user to set up a pick strategy at the item code level based on the rules on how different item codes are allocated
- Project details can be elaborated upon request
Certification
IBM Certified Specialist for iSeries RPG ILE Programmer
Timeline
Business Systems Analyst
Mastery Logistics Systems
07.2022 - 11.2024
EDI Business Analyst
Mode Transportation, Quest(Pragma Edge)
03.2021 - 07.2022
EDI Analyst
XPO(Archents India Pvt Ltd)
03.2019 - 03.2021
EDI Analyst, Onsite Lead
XPO Logistics(Archents)
01.2011 - 06.2014
Sr.Software Engineer
HSBC Global Technology
09.2008 - 04.2010
Sr. Software Engineer
DHL(UST Global)
11.2005 - 09.2008
Bachelor’s Degree - Civil Engineering
Mahatma Gandhi University
IBM Certified Specialist for iSeries RPG ILE Programmer
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