Priya Sharma
Summary
Dynamic IT professional with a proven track record at Conestoga College, excelling in cloud administration and project coordination. Demonstrated expertise in SharePoint migration and AWS IoT, coupled with strong problem-solving and communication skills. Successfully led initiatives that enhanced data accessibility and streamlined processes, driving organizational efficiency and user adoption.
Overview
1
1
Certification
Work History
Cloud Administration & Case Study Project
Conestoga College
- Completed AWS Cloud Practitioner Essentials course, gaining foundational knowledge in cloud services, billing, IAM, and global infrastructure.
- Conducted case study analysis and recommended Microsoft 365 and AWS cloud adoption models for two organizations based on scale, budget, and infrastructure.
- Performed hands-on administrative tasks using Microsoft 365 Admin Center and Azure Dashboard, including user creation, license assignment, and security group management.
- Managed Exchange Admin Center operations: configured shared mailboxes, applied message limits, set up email forwarding, and assigned admin roles.
- Explored and utilized Microsoft 365 apps: OneDrive , SharePoint , and Whiteboard for collaboration, file management, and process automation.
- Executed complete post-task system cleanup operations to ensure security, efficiency, and data integrity.
AWS IoT Learning Plan: Foundations – Skill Builder
Conestoga College
- Completed 5 comprehensive digital training modules focused on AWS IoT Core and scalable IoT architecture.
- Gained hands-on understanding of securely connecting, managing, and scaling IoT devices via AWS Cloud.
- Learned how to handle IoT device data, states, and permissions, and apply message-routing logic.
- Explored tools for analyzing and visualizing data from IoT devices to improve operations and insights.
- Total training time: 8 hours, including modules on IoT architecture, cloud connectivity, and data insights.
IT Project Coordinator
Conestoga College
- Led a comprehensive ITIL v4 project addressing cultural resistance, communication breakdowns, and process inefficiencies.
- Applied ITIL Service Value System (SVS) and Service Value Chain (SVC) to align IT services with business objectives.
- Developed leadership strategies including training programs, empowerment initiatives, and recognition systems to support organizational change.
- Established key performance indicators (KPIs) to measure SLA compliance, service availability, incident resolution, and customer satisfaction.
- Drove culture shift towards adaptability, continuous learning, innovation, and customer-centricity across IT teams.
Migration Project Lead – BTC Enterprise SharePoint
Conestoga College
- Successfully led the end-to-end migration of over 300 departmental files from a legacy system to a new SharePoint Online environment, improving data accessibility and collaboration.
- Prepared the SharePoint environment by creating sites, subsites, document libraries, and configuring Azure Active Directory users, groups, permissions, and MFA security settings to ensure data security and proper access control.
- Planned and executed phased migrations (pilot, first, and secondary) using PowerShell scripts and third-party tools, focusing on version control and eliminating redundant files to optimize storage.
- Performed rigorous quality assurance including file count verification, integrity checks, and accessibility testing to guarantee seamless data transfer and operational continuity.
- Developed comprehensive user training materials and facilitated support sessions to enable smooth adoption of the new system by employees.
- Maintained continuous communication with stakeholders, providing regular updates and addressing concerns to ensure alignment throughout the migration process.
SharePoint Development & Administration
Conestoga College
- Created and customized classic and modern SharePoint sites and site collections.
- Managed document libraries and lists with advanced settings, versioning, and JSON view customization.
- Automated site creation, permission settings, and workflows using PowerShell and PnP scripts.
- Developed workflows with SharePoint Designer and Power Automate to streamline processes.
- Performed site administration tasks including backups, recycle bin management, and search schema customization.
- Implemented branding enhancements such as themes and Mega Menus to improve user experience.
Global Traps Project
College Project
09.2023 - 2023
- Coordinated administrative and documentation tasks across project lifecycle (initiation to closure).
- Ensured timely delivery of four Shark Tank-style events, a responsive website, and a mobile app.
- Supported stakeholder communications and progress tracking for technical and marketing teams.
- Assisted in compiling post-project documentation and final reports.
Education
Post-Degree Certificate - Cloud
Cloud Data Management
Conestoga College12-2024
Bachelors of Computer Application - IT
Punjab University
India03-2011
Skills
- Prioritization and scheduling
- Detail-oriented approach
- Flexible and adaptable
- Excellent communication
- Problem-solving skills
- Skilled in digital tools
- Active listening
- Troubleshooting expertise
- Decision-making
Languages
Hindi
Full Professional
Punjabi
Full Professional
English
Full Professional
Certification
AWS Certified Cloud Practitioner 2024
AWS IoT Learning Plan 2024
Interests
- Watching Movies and TV Shows
- Web Development and Design
- Cooking
- I enjoy helping others and giving back to the community
Timeline
Global Traps Project
College Project
09.2023 - 2023
Cloud Administration & Case Study Project
Conestoga College
AWS IoT Learning Plan: Foundations – Skill Builder
Conestoga College
IT Project Coordinator
Conestoga College
Migration Project Lead – BTC Enterprise SharePoint
Conestoga College
SharePoint Development & Administration
Conestoga College
Post-Degree Certificate - Cloud
Cloud Data Management
Bachelors of Computer Application - IT
Punjab University
Similar Profiles
Rebecca DoughertyRebecca Dougherty
Executive Assistant at CONESTOGA COLLEGEExecutive Assistant at CONESTOGA COLLEGE
Ashley CoverdaleAshley Coverdale
Professor in Personal Support Worker Program at Conestoga CollegeProfessor in Personal Support Worker Program at Conestoga College
Khushnoor KaurKhushnoor Kaur
Intern at Conestoga CollegeIntern at Conestoga College
ALI TURAB UL HASSNAINALI TURAB UL HASSNAIN
Case Study | Project Plan at TESLA Giga FactoryCase Study | Project Plan at TESLA Giga Factory
MANIKANDA BOOPATHY SMANIKANDA BOOPATHY S
<ul> <li>Facilitated operational transformation projects and managed Cloud Engineering initiatives, drafting proposals and Statements of Work with High-Level and Low-Level Designs.</li> <li><br></li> <li>Collaborated with stakeholders to define project scope, objectives and deliverables.</li> <li>Led planning and execution of MECM hybrid transformation initiatives, ensuring seamless integration and optimal performance.</li> <li>Oversaw end-to-end imaging service delivery for over 130K devices, managing client relations and desktop engineering.</li> <li>Utilized Intune for patch management, compliance oversight, configuration management, and mobile device administration.</li> <li>Developed strategic recommendations for process enhancements and operational efficiencies.</li> </ul> at HCL<ul> <li>Facilitated operational transformation projects and managed Cloud Engineering initiatives, drafting proposals and Statements of Work with High-Level and Low-Level Designs.</li> <li><br></li> <li>Collaborated with stakeholders to define project scope, objectives and deliverables.</li> <li>Led planning and execution of MECM hybrid transformation initiatives, ensuring seamless integration and optimal performance.</li> <li>Oversaw end-to-end imaging service delivery for over 130K devices, managing client relations and desktop engineering.</li> <li>Utilized Intune for patch management, compliance oversight, configuration management, and mobile device administration.</li> <li>Developed strategic recommendations for process enhancements and operational efficiencies.</li> </ul> at HCL