Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Priya Sehdev

Summary

Dynamic administrative professional with a proven track record at Boss Promotion, excelling in optimizing team productivity and enhancing client satisfaction. Skilled in customer service and proficient in Microsoft Excel, I effectively manage schedules and streamline operations, ensuring timely service delivery and fostering strong client relations.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Boss Promotion
01.2024 - 05.2025
  • Optimized team productivity by managing meeting schedules.
  • Organized and managed meeting logistics to streamline team operations.
  • Assisted in scheduling and coordinating meetings to optimize team productivity.

CSR

Teleperformance
07.2023 - 01.2024
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed multiple customer accounts, ensuring timely updates and service delivery.
  • Utilized CRM software to track interactions and enhance customer experience.
  • Trained new team members on policies, procedures, and best practices for customer support.

Site Supervisor

Logixx Security
03.2021 - 07.2023

1. Managed operations efficiently.

2. Optimized procedures for reporting incidents.

3. Enhanced client satisfaction through effective service delivery.

4. Delivered comprehensive training programs to ensure operational readiness.

Education

Diploma - Advanced Project Management

Lambton College
Mississauga, ON
05.2021

MSC - Mathematics

Khalsa Collage
Jalendar India
05.2018

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Critical thinking
  • Clerical support
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping

Languages

English
Full Professional
Punjabi
Native or Bilingual

Timeline

Administrative Assistant

Boss Promotion
01.2024 - 05.2025

CSR

Teleperformance
07.2023 - 01.2024

Site Supervisor

Logixx Security
03.2021 - 07.2023

Diploma - Advanced Project Management

Lambton College

MSC - Mathematics

Khalsa Collage
Priya Sehdev