PRIYA SADHU
PETERBOROUGH,ON
Summary
Forensic Science and Biology student am a Forensic Science and Biology student at Trent University, graduating in April 2026, with a strong interest in forensic laboratory analysis and scientific research. My academic background has equipped me with a solid foundation in biological sciences, analytical thinking, and evidence-based investigation. I am particularly drawn to forensic applications that require precision, critical evaluation, and the ability to interpret complex data to support scientific conclusions.
I also bring strong interpersonal and organizational skills developed through customer-facing roles, enabling effective collaboration within multidisciplinary teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Technical support Assistant
Trent university IT
09.2025 - Current
- Addressed user inquiries via phone, email, and in-person support channels to ensure prompt assistance.
- Managed high volumes of incoming calls while maintaining professionalism and composure under pressure.
- Participated in troubleshooting network connectivity problems to enhance user experience.
- Collaborated with IT team to identify recurring issues and propose effective solutions to enhance support.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
Customer Service Associate
Tim Hortons
10.2022 - 08.2025
- Guided customers in product selection, processed orders, and facilitated payment transactions to ensure a smooth purchasing experience.
- Communicated effectively with customers through phone, email, and in-person interactions to address inquiries and resolve issues.
- Trained new employees on company procedures for handling customer inquiries to enhance service quality.
Healthcare Administrator intern
Medeor Hospital
12.2020 - 01.2021
• Completed hospital internship with rotations across multiple departments, including Radiology, Emergency Medicine, Obstetrics & Gynaecology, Pediatrics, and Inpatient Ward
• Gained exposure to diagnostic imaging procedures (CT & MRI) and clinical workflows
• Observed and assisted healthcare professionals to understand patient care and treatment processes
• Supported front desk operations, including patient coordination and administrative tasks
• Performed data entry and record management, ensuring accuracy and organization
• Interacted with patients, developing strong communication and interpersonal skills
• Demonstrated punctuality, adaptability, and ability to work in a fast-paced clinical environment
- Coordinated patient scheduling and appointments, improving clinic workflow and patient access.
- Facilitated communication between departments, supporting operational efficiency and collaboration.
- Supported implementation of health policies and regulatory compliance measures, ensuring adherence to standards.
Education
Bachelor of Science - Forensic Science & Biology, Specialization in Police And Law
Trent University
ON04-2026
Skills
- Technical support
- User support
- Issue resolution
- Remote assistance
- Technical training
- Microsoft Excel
- Technical analysis
- Problem solving
- Verbal and written communication
- Decision-making
- Team development
- Healthcare management
Certification
- Security License
- CPR
- First Aid
Languages
- Gujarati - Native
- Hindi - Native
- English - Fluent
References
References available upon request
Timeline
Student Technical support Assistant
Trent university IT
09.2025 - Current
Customer Service Associate
Tim Hortons
10.2022 - 08.2025
Healthcare Administrator intern
Medeor Hospital
12.2020 - 01.2021
Bachelor of Science - Forensic Science & Biology, Specialization in Police And Law
Trent University