PRIYA RUDRAPATHY
Chateauguay,QC
Summary
Adept at leading diverse teams through complex software development cycles, I excel in people management, Java programming and Quality Assurance. At IBM Canada, I spearheaded testing phases, enhancing product quality and client satisfaction. My expertise in Java & Testing and fostering teamwork has consistently driven project success, meeting key performance indicators with precision.
Overview
18
18
years of professional experience
Work History
Senior Team Lead
Broadridge Financial Services
11.2024 - Current
- Effective Team Lead handling multiple Applications in the Financial Domain that aims to provide banking solutions on Account Profile and Registered Plan for various products like RRSP, TFSA, RRIF etc., for the Canadian Banking Firms.
- Involved in the End to End Project Phase of SDLC and have taken up the role of Technology Lead specializing in the Testing activities for identifying tools and technologies to be used in the Testing phase.
- Hiring and training technical personnel for the Testing Team. Delegating work and assignments to team members.
- Collaborating with the team to identify and fix technical problems during the Test Automation phase.
- Analyzing users needs and then finding applications to serve them.
- Checking that software and applications are updated. Supervising system modifications
- Conducting security audits to identify areas of improvement.
- Guiding the team through technical issues and challenges
Providing seamless support on SIT, UAT and PROD phases for the Regulatory Interim Projects and the Regular Releases throughout the year. - Subject Matter Expert supporting various Cross applications in the SIS Platform.
- Conducted regular performance evaluations for staff members, providing constructive feedback and outlining areas of improvement.
- Provided ongoing support and guidance to junior staff members, nurturing their professional growth and development.
Application Lead
Kyndryl Canada
09.2021 - 10.2024
- Collaborating with the team to identify and fix technical problems during the Test Automation phase.
- Guiding the team through technical issues and challenges
- Collaborated with cross-functional teams to ensure seamless integration of applications with existing systems.
- Enhanced client satisfaction with timely completion of projects and regular communication updates.
- Improved product quality by leading application engineering team to identify and resolve technical issues.
- Translated technical concepts and information into terms parties could easily comprehend.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Resolved system test and validation problems to provide normal program functioning.
Advisory IT Specialist
IBM Canada
12.2016 - 08.2021
- Involved in the Testing Phase and have taken up End to End ownership for the Test delivery.
- Verifying the Business requirement document and Technical design document against requirements.
- Preparing the Master Test Plan, Test Strategy and Test Cases.
- As a Test lead, the responsibility also includes following up with the peer team members in completing their activities and integrating the Test Components to check the complete end to end functionality of the Upstream and Downstream application.
- Reviewing the end to end Test deliverable documents and also doing the Peer review for all the components prepared as part of the Account Profile programme by ensuring to
achieve the Test Coverage. - Executing the Test Scripts, Recording and Maintaining the Test Artifacts. Delivering the Test Artifacts to the customers by completing all the Test deliverables without compromising quality and on time without any slippage.
- Supporting the Quality Assurance team and User Acceptance Team by proactively addressing their queries.
- Inducting the New Team Members joining the Team.
- Tracking and closing on the incidents raised on Service Now if any and writing the incident reports including the documentation of root cause analysis for the same.
Technical Team Lead (Development)
Tata Consultancy Services (TCS)
02.2011 - 07.2014
- Verifying the Business requirement document and Technical design document against requirements.
- Assisting the team in Designing & Developing the Code to implement the functionalities expected by the business and also in executing Unit Test Cases using Junit. Coding the complex modules along with the senior team members in the team.
- As the Project Lead, the responsibility also included the people management with a team strength of around 30-40 resources directly reporting to me. This involves: Performing Appraisals and Performance Review for the team members and also the process of training, mentoring, motivating and directing the team members to optimize workplace productivity and promote professional growth. This greatly helped me to explore my People Management skills.
- Following up with the peer team members in completing their activities and integrating the code to check the complete end to end functionality of the application.
- Reviewing the End to End deliverable documents and also doing the code review for all the components developed as part of the commercial programme. Involved in handling the Link Testing team in completing the Link testing activities & deliverables and also in ensuring to achieve the Link Test Coverage.
- Driving the Live implementation programme of every release with the stakeholders involved in the project by representing the entire offshore team.
- Tracking and closing on the incidents raised on SM7 if any and writing the incident reports including the documentation of root cause analysis for the same.
- Resolved critical issues in a timely manner by identifying root causes and implementing effective corrective actions.
- Improved customer satisfaction rates through proactive communication of project updates and addressing concerns promptly.
- Improved team efficiency by implementing Agile methodologies and optimizing workflow processes.
- Streamlined communication channels between technical teams and key stakeholders, ensuring alignment on project goals and expectations.
- Boosted employee engagement levels with regular one-on-one meetings, open forums for discussion, and clear career progression pathways for team members.
- Enhanced software quality by conducting thorough code reviews and providing constructive feedback to team members.
- Optimized resource allocation by tracking individual workloads across multiple projects concurrently.
- Demonstrated strong leadership qualities by taking ownership of challenging projects, leading teams through adversity, and successfully navigating complex situations.
- Established performance metrics for the team, monitoring progress regularly to ensure targets were met or exceeded consistently.
- Delivered top-tier products through rigorous testing procedures, maintaining strict quality control standards throughout the development process.
- Managed resources efficiently, creating project timelines and allocating budgets to maximize return on investment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Developed high-performing technical teams by offering targeted training, coaching, and mentorship opportunities.
Application Programmer
IBM India Pvt Ltd.,
11.2006 - 02.2011
- Have worked on various projects with the clients from AT&T, Tidi Bank, Mitsubishi and Aviva accounts.
- Coded projects according to technical specification documentation, precisely adhering to prescribed guidelines and development goals.
- Provided technical support by troubleshooting and resolving software-related issues efficiently.
- Improved overall system reliability through rigorous testing procedures, identifying potential vulnerabilities, and addressing them proactively.
- Participated in code reviews to maintain high-quality standards and identify areas for improvement within the team''s work products.
- Worked closely with clients during the implementation phase of projects providing technical guidance and assistance ensuring seamless integration of applications into their existing infrastructure.
- Conducted thorough testing of developed applications to ensure optimal functionality before deployment.
- Implemented best programming practices, resulting in higher quality code and fewer bugs.
- Collaborated with other developers to refine software design and implementation.
- Implemented encryption, authentication and additional security measures, safeguarding systems.
- Created web-based dashboards and reporting tools for data visualization.
- Interact with IBM US SME team to get the requirements, schedule of the work products to be delivered and provide the status of the deliverables
- Participate in Requirement analysis, Project design, Architecture design, Development, Testing and Implementation with offshore team
- Prepare High Level Design (Use case, Class Diagram, Sequence Diagram and Screen Transition Diagram.) and Low Level Design, Unit Test Case , Integrated Test Case -Develop the Code and unit test the flow -Design or co-ordinate design of various modules of the application and provide mapping to each requirement change for the project.
- Have performed DB testing using Teradata for the Finance Migration projects in Aviva.
- Have performed Manual Testing in AT & T projects.
Education
Bachelor of Technology - Information Technology
Anna University
Chennai05-2005
Higher Secondary School - Computer Science
St.Joseph's Girls Higher Secondary School
India05-2001
Skills
- People management
- Coaching and mentoring
- Teamwork and collaboration
- Attention to detail
- Customer relationship management
- Change management
- Project documentation
- Project management
- Program development
- Technical support
- Quality Assurance
- RESTful apis
- Java
- Web services
- Design patterns
- JSON handling
- Application servers
- MS outlook
- TSO and ISPF usage
- DB2 database management
- Db Visualizer
- Sql
- GitHub and gitlab usage
- Selenium automated testing
- ServiceNow, QC, SM7
- Workday
- JIRA
- SOAP UI
- JUnit testing
- Object-oriented programming
- Agile methodology
- J2EE
- AICS Data Generator
Accomplishments
- NIIT Certified for J2EE Programme
- Oracle Certified Java Programmer(OCJP)
- Received “Best of IBM” for the AT&T Release of September’2007
- Received “Best Performer Award” in TCS for the year 2013
- Received Blue Points by the IBM Recognition Center for the seamless Application Support during the Lockdown time in September’ 2020
- Received Kyndryl Appreciation for the contribution on Free Home Savings Account Project in September’2023
Languages
English
Full Professional
French
Limited Working
Tamil
Native or Bilingual
Timeline
Senior Team Lead
Broadridge Financial Services
11.2024 - Current
Application Lead
Kyndryl Canada
09.2021 - 10.2024
Advisory IT Specialist
IBM Canada
12.2016 - 08.2021
Technical Team Lead (Development)
Tata Consultancy Services (TCS)
02.2011 - 07.2014
Application Programmer
IBM India Pvt Ltd.,
11.2006 - 02.2011
Bachelor of Technology - Information Technology
Anna University
Higher Secondary School - Computer Science
St.Joseph's Girls Higher Secondary School