PRIYA PRIYA
Timmins,Canada
Summary
Professional with strong expertise in front-desk operations and patient interaction, prepared for this role. Skilled in managing medical records, scheduling appointments, and handling patient inquiries with efficiency and care. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering results while maintaining positive and organized environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Associate
Walmart
06.2025 - Current
- Welcomed customers and provided assistance with locating grocery items, store services, and policies in a professional and courteous manner.
- Supported inventory management by stocking shelves, monitoring expiry dates, and maintaining accurate product labeling.
- Ensured compliance with workplace safety, confidentiality, and company procedures while maintaining a clean and organized department.
Cashier
Dollarama
01.2024 - 06.2025
- Processed customer purchases accurately through cash, debit, and credit transactions; issued receipts and maintained balanced cash register.
- Supported front-line operations by directing customers to appropriate resources and providing efficient service at checkout.
Client Support Specialists
Coronis IT System
04.2022 - 08.2023
- Manage multiple client issues simultaneously while maintaining composure and professionalism in a fast-paced environment.
- Provide timely updates to clients on issue resolution, ensuring transparency and high client satisfaction.
- Collaborate with internal departments (coding, claims, collections, and IT) to expedite resolution of billing and claims issues.
- Assist with testing and validation of billing software and EMR integrations to ensure accuracy and compliance.
- Contribute to reducing claim denials and improving reimbursement rates through careful analysis and follow-ups.
Medical Receptionist
S.P. Hospital
03.2019 - 04.2022
- Managed patient scheduling and ensured efficient clinic workflow.
- Maintained accurate medical records using electronic health record systems.
- Provided front desk support, addressing inquiries and managing communications.
- Coordinated with healthcare providers to streamline patient care services.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed billing processes accurately, minimizing discrepancies and improving revenue collection rates for the practice.
Education
Supply Chain Management
Northern College
Ontario01.2025
Bachelor’s of Commerce - undefined
MLN College
India01.2022
Skills
- Front-Line Customer Service & Public Relations
- Cash Handling
- Problem Solving & Conflict Resolution
- Team Worker
- Microsoft Office Suite & POS Systems
- Administrative Support & Record Management
- Customer Service
Certification
- Ontario Security Guard License
- First Aid & CPR Certificate
Languages
English
Hindi
Punjabi
Timeline
Store Associate
Walmart
06.2025 - Current
Cashier
Dollarama
01.2024 - 06.2025
Client Support Specialists
Coronis IT System
04.2022 - 08.2023
Medical Receptionist
S.P. Hospital
03.2019 - 04.2022
Bachelor’s of Commerce - undefined
MLN College
Supply Chain Management
Northern College