Priya Priya
Brampton,ON
Summary
Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
SalonCentric Canada
10.2023 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
OMNI Customer Fulfillment Associate
Hudson's Bay
04.2023 - Current
- Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
- Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
- Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
- Supported a continuous improvement culture within the Customer Fulfillment department by identifying and sharing best practices among team members.
Warehouse Supervisor
Joeyco
09.2020 - 03.2022
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Used warehouse management software to reconcile daily inventory.
- Supervised shipping and handling operations.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Completed daily operations on time and maintained high standards of accuracy.
HR Recruiter
Magnum Staffing Solutions
01.2022 - 02.2022
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
- Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
- Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
- Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
Passenger Service Agent
Swissport International Ltd.
10.2021 - 02.2022
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
Sales & Customer service Associate
Idea Telecommunication Pvt. Ltd.
09.2019 - 03.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Marketing Intern
Maruti Suzuki pvt. Ltd.
04.2019 - 07.2019
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Supported sales team by creating eye-catching promotional materials for client presentations.
Human Resources Intern
Hero Cycles Pvt. Ltd.
05.2018 - 07.2018
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
Education
STRATEGIC GLOBAL BUSINESS MANAGEMENT -
CONESTOGA COLLEGE KITCHENER
12.2021
Master's Degree in Business -
Gulzar group of institutions
Khanna, Punjab05.2019
Bachelor of Arts in English -
AS COLLEGE FOR WOMEN
Khanna, Punjab05.2017
Skills
- MS OFFICE
- Proficient with Workday
- Marketing events
- Excellent time management skills
- Conflict Management
- Shipping and Receiving
- HR Sourcing
- Human Resources
- Talent Acquisition
- Recruiting
- Interviewing
- Teamwork and Collaboration
- Team Leadership
- Issue Resolution
Languages
Punjabi
Hindi
English
French
Elementary
Certification
- Ontario Security Guard Licence, 02/01/21, Present
- First Aid, 02/01/21, Present
- First Aid & CPR Level C, 02/01/21, Present
- Financial accounting, 08/01/17, Present
Timeline
Fulfillment Associate
SalonCentric Canada
10.2023 - Current
OMNI Customer Fulfillment Associate
Hudson's Bay
04.2023 - Current
HR Recruiter
Magnum Staffing Solutions
01.2022 - 02.2022
Passenger Service Agent
Swissport International Ltd.
10.2021 - 02.2022
Warehouse Supervisor
Joeyco
09.2020 - 03.2022
Sales & Customer service Associate
Idea Telecommunication Pvt. Ltd.
09.2019 - 03.2020
Marketing Intern
Maruti Suzuki pvt. Ltd.
04.2019 - 07.2019
Human Resources Intern
Hero Cycles Pvt. Ltd.
05.2018 - 07.2018
STRATEGIC GLOBAL BUSINESS MANAGEMENT -
CONESTOGA COLLEGE KITCHENER
Master's Degree in Business -
Gulzar group of institutions
Bachelor of Arts in English -
AS COLLEGE FOR WOMEN
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