Summary
Overview
Work History
Education
Skills
Professional Engagements
Certification
Timeline
Generic

Priya Patel

55 Harrison Garden Blvd, North York ,ON

Summary

Product leader with experience in digital transformation, B2B SaaS, and customer-focused delivery across manufacturing, finance, and transportation. Skilled in using data, market insight, and stakeholder input to shape strategy, align teams, and drive value through platforms like Salesforce.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Product Analyst

iBASE-t
Los Angeles, California
01.2022 - 05.2023
  • Company Overview: B2B SaaS platform for aerospace manufacturers (clients: NASA, Airbus)
  • Collaborated with stakeholders to co-create product roadmaps aligned with business goals and customer feedback
  • Contributed to digital transformation initiatives by identifying process inefficiencies and proposing solutions with measurable impact (25% upsell on existing licenses)
  • Conducted competitive research to enhance the roadmap and inform Salesforce-driven product strategies
  • Led needs assessments to expand market segments and streamline customer onboarding

Business Intelligence Analyst

Mulholland Investment Group
Los Angeles, California
06.2019 - 03.2020
  • Company Overview: Financial services firm supporting retail and mortgage loan products
  • Delivered actionable insights by analyzing customer interactions and market data to influence long-term product strategy
  • Evaluated build vs. buy options for Salesforce integrations, contributing to platform enhancements and cost-saving decisions
  • Presented findings to executive leadership, enabling faster go/no-go decisions on product features

Business Analyst

SGS North America
Malta, New York
06.2017 - 05.2018
  • Company Overview: Transportation market intelligence and product discovery
  • Performed market research using platforms like NeilsonIQ and Crunchbase to drive a 35% increase in lead generation
  • Supported RFP development and translated business needs into user stories for multi-state government procurement contracts
  • Conducted quarterly business reviews, analyzing $10M+ in revenue data to recommend strategic actions

Business Analyst

Oregon Department of Transportation
Salem, Oregon
06.2016 - 05.2017
  • Company Overview: Public sector HR technology procurement
  • Defined business requirements and led vendor evaluation sessions for HRIS systems, improving employee career development and onboarding workflows
  • Advised internal teams on optimal process improvements by facilitating cross-departmental workshops and presentations

Education

MBA - Strategy

Willamette University
OR
05.2017

Skills

  • Salesforce
  • SAP
  • Jira & Confluence
  • Tableau
  • R
  • SQL
  • Zendesk
  • Figma
  • Canva
  • M365

Professional Engagements

  • Active member of Toronto Product Management Association and ADPList
  • Volunteered at AGM event, enhancing attendee experience for 70+ product professionals

Certification

  • Professional Scrum Product Owner I - Scrum.org(Jan 2023)
  • Six Sigma Green Belt - Council for Six Sigma(June 2018)

Timeline

Product Analyst

iBASE-t
01.2022 - 05.2023

Business Intelligence Analyst

Mulholland Investment Group
06.2019 - 03.2020

Business Analyst

SGS North America
06.2017 - 05.2018

Business Analyst

Oregon Department of Transportation
06.2016 - 05.2017

MBA - Strategy

Willamette University

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Priya Patel