Priya Mehra
3219, 21 Street, NW, Edmonton,AB
Summary
Dedicated office administrator with more than 9 years of experience providing exceptional support in various office settings. Adept at collaborating with cross-functional teams and handling multiple priorities simultaneously. Committed to enhancing office efficiency and extending opportunity in the field of Administration in which professionally developed skills will be utilized and rewarded.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager-Administration
Paul Merchants Limited
02.2012 - 11.2021
- Engaging with Clients in all areas of the branch uncovering admin and financial needs, providing help and other advice, as well as identifying referral opportunities.
- Assessed, verified and negotiated received as per requirements and processed for final approvals and payouts thereafter. Ensure rates are as per the existing contracts.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision making purposes.
Customer Service Representative
Bharti Airtel Limited, Airtel Center
08.2010 - 01.2012
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Developed and updated databases to handle customer data.
Education
Master Of Business Administration - Operations Management & HR
Lovely Professional University
Phagwara, Punjab, INDIA2018
Bachelor Of Arts - Arts With Maths
HP University Shimla
Himachal Pradesh, INDIA04.2013
Skills
- Adaptability
- Time Management
- Advice Based Solutions
- Communication
- Curiosity
- Digital Literacy
Languages
English
Hindi
Punjabi
Certification
- Diploma in Aviation, Hospitality and Travel Management, Company Name - Frankfinn Institute, Chandigarh, INDIA
- Undergone Galileo (CRS Basic) & Advanced Course from Frankfinn Institute, Chandigarh, INDIA
Timeline
Manager-Administration
Paul Merchants Limited
02.2012 - 11.2021
Customer Service Representative
Bharti Airtel Limited, Airtel Center
08.2010 - 01.2012
Master Of Business Administration - Operations Management & HR
Lovely Professional University
Bachelor Of Arts - Arts With Maths
HP University Shimla
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