Priya Joshi
Halifax,NS
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate Cashier
Giant Tiger
Dartmouth, NS
04.2024 - Current
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
Kiosk Manager
Silver & Gems
06.2022 - 09.2023
- Increased customer satisfaction by implementing efficient kiosk operations and streamlining processes.
- Improved sales performance through effective merchandise display and promotional strategies.
- Managed inventory control for optimal stock levels, reducing waste and maximizing profits.
- Developed a high-performing team by recruiting, training, and mentoring staff members.
Customer Service Representative
Just Cozy
10.2021 - 04.2022
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
- Provided outstanding customer service through product knowledge, industry news and destination expertise.
- Provided friendly customer service to guests and addressed concerns.
- Addressed and resolved customer complaints and answered subsequent customer service questions.
Education
Associate of Applied Science - Diploma in General Arts & Science
Niagara College
04.2023
Skills
- Money Handling
- Order Processing
- Customer Service
- Sales expertise
- Customer Needs Assessment
- Transaction Processing
- Product Demonstrations
- Customer Engagement
- Teamwork
- Product Knowledge
- Relationship Building
- Retail Sales
- Teamwork and Collaboration
- Stocking and Receiving
- Store maintenance
- Store Opening and Closing
Languages
English
Full Professional
Additional Information
I am seeking now Job Opportunities to gain Canadian Experience where i can polish my skills as well as becoming the best in the field of my job.
Timeline
Retail Sales Associate Cashier
Giant Tiger
04.2024 - Current
Kiosk Manager
Silver & Gems
06.2022 - 09.2023
Customer Service Representative
Just Cozy
10.2021 - 04.2022
Associate of Applied Science - Diploma in General Arts & Science
Niagara College