Priya Jain
Oshawa,ON
Summary
Dynamic and accomplished with a strong background in sales, management, customer service, and marketing. I have consistently exceeded targets and delivered exceptional results through my effective communication and persuasion skills. My experience as a customer service representative has honed my ability to provide outstanding service, resolve issues, and foster positive customer relationships.
Additionally, as a marketing executive, I have successfully executed innovative campaigns, identified market trends, and implemented strategies that have generated substantial business growth. Known for my high energy and motivation, I thrive in fast-paced environments and excel at meeting deadlines. With a proven track record of being a fast learner, I quickly adapt to new technologies and industry developments. I am now seeking a challenging opportunity where I can utilize my diverse skill set and contribute to the success of a forward-thinking organization.
Overview
5
5
years of professional experience
Work History
Sales Associate
Tim Hortons
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Administration & Marketing Executive
Salasar Polymers
04.2020 - 12.2022
- Planned and executed events and marketing programs to increase qualified leads.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Engaged, informed and supported staff on media and marketing outcomes.
- Launched marketing activities for new product lines and market penetration.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
- Managed workflow between staff, coordinating documents and creative material distribution.
Customer Service Representative
S.P. Mittal & Associates
10.2018 - 12.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Human Resource,Marketing,Entrepreneurship - General Business
Northern College Of Pures
Scarborough,On12.2024
High School Diploma -
O.P Jindal Modern School
Hisar, India03.2018
Skills
- Retail Sales Customer Service
- Report Preparation
- Active Listening
- Administration
- Business Acumen
- Cash Register Operation
- Verbal Communication
- Multitasking Strengths
Timeline
Sales Associate
Tim Hortons
06.2023 - Current
Administration & Marketing Executive
Salasar Polymers
04.2020 - 12.2022
Customer Service Representative
S.P. Mittal & Associates
10.2018 - 12.2019
Human Resource,Marketing,Entrepreneurship - General Business
Northern College Of Pures
High School Diploma -
O.P Jindal Modern School
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