Priya Flynn
London
Summary
A positive, hardworking, responsible person with the ability to collaborate with others and adapt to unexpected situations. Approachable and humorous, with retail experience. (Smart Serve Certified January 2023)
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks North Indigo
02.2023 - Current
- Create positive Starbucks experiences for all customers
- Build handcrafted beverages to the Starbucks standard every time
- Fulfill the Starbucks Mission of creating community connection one drink at a time
- Work with other partners to ensure efficient and quality service
- Take drink orders and process EFT and cash transactions accurately
- Maintained a clean and organized workspace for optimal productivity and safety.
- Make recommendations to ensure customer satisfaction based off of their preferences and item availability
- Warm, gather, and finish food items for both in store, delivery, and mobile orders
- Use the “LATTE” model to address customer service issues and maintain connection with customers
Cashier and Front-End Supervisor
Robert and Tracey's NoFrills
01.2020 - 12.2022
- Processed customer transactions efficiently and thoroughly each time in cash and EFT formats
- Adhered to all COVID-19 sanitization protocols to ensure customer and staff safety
- Operated customer service desk, assisting customer’s concerns and questions accurately while following store policies, including refunds and adjustments when necessary
- Assisted PC Express Department, including charging orders, calling customers, and delivering groceries directly to the customer’s vehicle
- Greet customers in a friendly, professional manner
- Overseeing all checkout lanes and providing price checks
- Delegating tasks such as product re-shelving to other co-workers from a leadership position
- Maintaining a safe workplace environment through routine store cleaning and eliminating hazards (ie: broken glass)
Education
Bachelor of Arts - History and English
Kings University College
London, Ontario06.2026
High School Diploma - undefined
St. Andre Bessette Secondary Catholic School
London, Ontario06.2022
Skills
- Team Player
- POS Systems
- Cash Handling
- Safe Food Handling Practices
- Attention To Detail
- Strong interpersonal skills
- Proficient in conflict resolution and performs well under pressure
Certification
- Smart Serve Certified, 01/21/23
- Certificate of Acknowledgement from Accessible Education at Western, 04/15/2023
Accomplishments
- Peer-Elected Valedictorian 2018
- Canada Cord 2018, From Girl Guides of Canada, achieved through completion of leadership and collaborative tasks
- Excellence Role 2019-2022, Maintained academic average of 90% or higher
- Lion’s Club Award Recipient 2022, For giving back to the community and humanitarian efforts
- Dean’s Honour List 2022-2025
- Beneficiary and Scholar of the Canadian Battlefield Foundation 2024-2025, For academic work out in the international field.
Languages
French
Timeline
Barista
Starbucks North Indigo
02.2023 - Current
Cashier and Front-End Supervisor
Robert and Tracey's NoFrills
01.2020 - 12.2022
High School Diploma - undefined
St. Andre Bessette Secondary Catholic School
Bachelor of Arts - History and English
Kings University College
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