Priya Bhopal
Brampton,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Homelife/Diamonds Realty Inc., Brokerage
02.2022 - Current
- Acting as a point of contact for the external clients and their queries by responding to the calls, messages and emails
- Coordinating showings and appointments, scheduling meetings and conferences
- Aiding correspondence for the office work related to reports, closings, updation and other necessary database information
- Developing and maintaining both digitalized and manual filing systems
- Ensuring potential support required to the employees for their entire paperwork
- Proofreading of the documents to ensure accuracy of information and further assigning it for required corrections
- Opening and distributing electronic incoming mails, other materials and coordinating the flow of information.
- Reported financial data and updated financial records in ledgers and journals.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Built and grew database of preferred vendors to manage supplier performance.
- Assisted with preparing payrolls and excel reporting.
Administrative Assistant
Floor and Decor
09.2021 - 01.2022
- Developing and implementing the sales strategies to achieve targeted results
- Preparing merchandising for sales, helping the customers for the queries and assisting with solutions accordingly
- Maintaining the records related to sales, returns and inventories
- Providing positive first impressions to welcome existing, new and potential customers
- Building up strong professional relationships with the clients to ensure compliance to the customers' needs and loyalty
- Collaborating with the team members to work on the requirements of customers to have positive outcomes and ascertained growth in sales
- Responding to the inbound sales leads coming from the companies' website and social media platform
- Reporting the progress on a monthly basis related to sales, making forecasts for areas of improvement, sharing market knowledge and working accordingly.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Regional Manager
Touchstone Educationals ltd
08.2018 - 08.2021
- Onboard orientation and conducting training for new joiners
- Conducting all administrative duties including paperwork, reports, supervising cash handling at the front desk
- Ensuring daily communication with all the associates working at the front desk, back end and trainers in other departments (Academic)
- Ensuring sales and conducting reports by the end of the day for daily progressive sales
- Conducting the necessary weekly/monthly audits and inspections at the different branches and locations
- Responding to emergencies/handling customer inquiries, taking feedback and working for improvements and better outcomes.
Education
G.N.D University
08.2015
Bachelor of Arts - Administration Studies
G.N.D University
08.2013
Skills
- Organization and Time Management
- Data Entry and Management
- Bookkeeping and Budgeting
- Filing, Record Keeping and Documentation
- Communication Skills
- Time Management and Organization
- Event Planning and Coordination
- Customer Service and Engagement
- Scheduling and Calendar Management
- Staff Training and Development
Certification
TEFL - ENGLISH TEACHER TRAINING PROGRAM WITH TTA ACADEMY
Timeline
Administrative Assistant
Homelife/Diamonds Realty Inc., Brokerage
02.2022 - Current
Administrative Assistant
Floor and Decor
09.2021 - 01.2022
Regional Manager
Touchstone Educationals ltd
08.2018 - 08.2021
G.N.D University
Bachelor of Arts - Administration Studies
G.N.D University
TEFL - ENGLISH TEACHER TRAINING PROGRAM WITH TTA ACADEMY
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