Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Priya .

Priya .

Brampton,ON

Summary

With over 3 years of experience in customer service. I excel in delivering exceptional guest experience.Proficient in Cashier Assistant operations, handling inquiries.Proven in enhancing security and customer satisfaction at Main Event Security, I excel in conflict resolution and perimeter security. Demonstrated leadership at Amazon, improving team morale and inventory accuracy. Skilled in multitasking and emergency response, I bring a track record of proactive problem-solving and public safety.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Event Security Guard

Main Event Security
05.2024 - Current
  • Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
  • Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
  • Permitted entry with escort for approved persons into secure locations.
  • Completed full building and grounds patrols to spot and investigate concerns.

Warehouse Associate Team Lead

Amazon
11.2023 - 02.2024
  • Enhanced inventory accuracy through regular cycle counts and thorough recordkeeping.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Promoted teamwork among associates by encouraging collaboration on projects and tasks, leading to higher overall morale within the department.

Security Guard

Vista
01.2023 - 10.2023

Surveillance and Monitoring: Utilized advanced security system and conducted regular patrol to monitor premises for any suspicious activities or potential security threats.

Access Control: Implemented strict access control measures to ensure only authorized personnel and guest entered the premises, thereby enhancing overall security.

Phone and Inquiry Handling: Answered phone calls and inquiries promptly, providing information and assistance as required.

Cashier Assistant

Walmart
01.2022 - 12.2022
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Hospitality Hotel And Management -

Hanson College
Toronto, ON

H.S.V.N SCHOOL
Haryana, India
03.2020

Skills

  • Customer Service
  • Perimeter security
  • Emergency Response
  • Public Safety
  • Time management
  • Conflict Resolution
  • Event planning
  • Building Customer Loyalty
  • Client Relationship Management
  • Decision Making
  • Report Writing
  • Multitasking

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Professional Working

Certification

  • Smart Serve Certified
  • CPR and First Aid Certified
  • Security License
  • Hospitality Hotel and Management from Hanson college of Toronto ( In Progress)
  • Certified in Digital Marketing from Google.

Timeline

Event Security Guard

Main Event Security
05.2024 - Current

Warehouse Associate Team Lead

Amazon
11.2023 - 02.2024

Security Guard

Vista
01.2023 - 10.2023

Cashier Assistant

Walmart
01.2022 - 12.2022

Hospitality Hotel And Management -

Hanson College

H.S.V.N SCHOOL
Priya .