Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Priya

Terrace,BC

Summary

Accomplished Program Coordinator well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance or station results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Program Coordinator

Axis Family Resources
02.2024 - Current
  • Provide strategic direction to ensure organizational goals and objectives are met.
  • Oversee planning, coordination, and administration of programs.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Supervise staff, create staff schedules, and approve time entry on the IBEX system.
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Provided ongoing direction and leadership for program operations
  • Participate in afterhours and on-call rotation.
  • Participate in recruitment and performance management processes.
  • Excel in adapting to changes, working in a fast-paced environment, demonstrating professionalism, and maintaining a positive attitude.
  • Identified risks and developed mitigation plans.

Program Coordinator

Interior Homecare Solutions
04.2023 - 01.2024
  • Refine and implement policies and procedures, manage staffing structure, and ensure smooth program execution.
  • Oversee monthly budgets, monitor contract spending throughout the year, and collaborate with staff to determine the best use of client resources.
  • Develop and ensure Residence schedules are posted and implemented.
  • Conduct individual supervision meetings with supervises at least once a month and document these meetings as required.
  • Ensure all required documentation is completed accurately, thoroughly, and in a timely manner.
  • Chair monthly team meetings in the Residence according to the agenda.
  • Participate in the Administration on-call rotation.
  • Maintain current and complete personnel files, including updated trainings.
  • Address complaints and resolve problems in a timely manner.
  • Oversee coverage for visitors and visitation.
  • Ensure resident/client rights are protected and enforced at all times.
  • Coordinate with other disciplines to ensure continuity of treatment.
  • Conduct annual and probationary performance reviews of Residential Support Workers (RSWs).
  • Ensure RSWs complete their monthly and annual education requirements.
  • Maintain required certifications.
  • Commit to familiarizing with all IHCS policies and procedures within the first three months of hire.
  • Uphold the collective agreement with the union and use progressive discipline in accordance with accepted union practices.
  • Performed other duties as assigned.

Support Worker

Terrace And District Community Services Society
06.2020 - 09.2023
  • Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
  • Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
  • Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
  • Maintained accurate documentation of resident progress, incidents, and communication with family members or guardians.
  • Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
  • Participated in ongoing professional development opportunities to enhance skills and stay current on industry best practices.
  • Assisted residents with basic activities of daily living.

Education

Associate of Arts -

Coast Mountain College
12.2021

High School Diploma -

KC Public School
05.2018

Skills

  • Promotional planning
  • Onsite tours
  • Eligibility Determination
  • Professionalism
  • Office Administration
  • Report creation

Certification

  • Crisis Prevention intervention Training
  • First Aid Certification
  • WHMIS Certification
  • Food Safe and Handling

Additional Information

Valid BC Driver's License - Class 7 (Novice)

  • Class 5 Road test in Feb 2025

Timeline

Program Coordinator

Axis Family Resources
02.2024 - Current

Program Coordinator

Interior Homecare Solutions
04.2023 - 01.2024

Support Worker

Terrace And District Community Services Society
06.2020 - 09.2023

Associate of Arts -

Coast Mountain College

High School Diploma -

KC Public School

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Priya