Reading Books
Prit Pal Singh Anand
Sales Representative, Supply Chain & Logistics Professional
Vancouver,BC
Summary
Versatile team member offering over 7 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Personal Shopper
Real Canadian Super Store
Vancouver, BC
04.2022 - Current
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Senior Executive
HMM Co. Ltd
Dubai, Dubai
11.2017 - 03.2022
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Enabled revenue generation by pursuing partnerships, sourcing funding and capitalizing on market opportunities.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Developed strategies to save operational costs by 15%
Assistant Manager, Customer Service Department
Cargo Line Shipping Services LLC
Dubai
03.2017 - 10.2017
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased sales revenue by 20% in first 4 months of joining
- Onboard Industry giants like Al Futtaim and KG International to move shipments with Cargo Line shipping LLC
- Setup network base in Far East for shipments from there.
Assistant
KG INTERNATIONAL FZCO
Dubai
08.2016 - 12.2016
- Used advanced software to prepare documents, reports and presentations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
Senior Assistant
Transworld Logistics FZE
Dubai
03.2015 - 07.2016
- Sales Coordination and retaining of key accounts like Apparel, Landmark
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Greeted customers and listened closely to problems described to determine solutions.
- Responded proactively and positively to rapid change.
Executive
Creed Engineers Pvt. Ltd
Gurgaon
06.2014 - 01.2015
- Preparing purchase orders and shipping documents to import and export printing machines from vendors located worldwide
- Liaising with international suppliers and customers regarding the shipment of inks and printing devices
- Coordinating with freight forwarders and Custom House Agents in order to clear the import and export shipments
- Quotation Analysis from freight forwarders and shipping lines
- International bank remittance
- Entering the daily sales and purchases in Tally 3
Telesales Representative
Kelly Services NZ ltd
Auckland
06.2013 - 02.2014
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Opened new accounts and documented personal, demographic and payment information in system.
Student Program Assistant- Volunteer Work
AIS St Helens
Auckland
03.2012 - 11.2013
- Assisting with MBA course evaluation program
- Monitoring bulletin boards and information racks for contents
- Creating promotional material for MBA program like making flyers, hand- outs and PowerPoint presentations
- Maintaining communication with program planning committee and assisting in preparing weekly newsletters for members
Accountant
Sachdeva Steel Industries
, India
06.2011 - 01.2012
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Gathered financial information, prepared documents and closed books.
- Recording of day to day activities as per financial accounting norms
Regional Operations Officer
Smart Exchange LLC
Dubai
05.2010 - 02.2011
- Extensive involvement in sales support, managing client relationships and customer service at all levels
- Compliance of Ministry of Labor Guidelines related to wage payment policy and procedures
- Installed different operating systems, software and hardware, and also compiled and edited control reports and system generated MIS reports
- Coordination with Accounts and Finance departments for WPS accounting and
- Reconciliation
- Data warehousing, data mining, using data for cross selling and maintenance of company salary accounts
- Auditing the technical aspects of the transfer of funds from one country to another
- Sales and purchases of foreign currency on a daily basis
- Liaising with Central Bank of United Arab Emirates for the approval of transactions.
Education
Post Graduate Diploma - Business Administration
AIS ST Helens
Bachelor of Commerce - International Business
Kurukshetra University
MBA -
University Canada West
Vancouver, British Columbia, Canada 04.2022 - Current
Skills
Sales proficiency
Customer Relations
Product knowledge
MS Office
Results-driven
Strategic sales knowledge
Service standard compliance
Retail Sales
Accomplishments
- Supervised team of 15 Countries all over GCC, India, Pakistan and Sri Lanka
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Interests
Travelling
Trekking
Listening Music
Timeline
Personal Shopper
Real Canadian Super Store
04.2022 - Current
MBA -
University Canada West
04.2022 - Current
Senior Executive
HMM Co. Ltd
11.2017 - 03.2022
Assistant Manager, Customer Service Department
Cargo Line Shipping Services LLC
03.2017 - 10.2017
Assistant
KG INTERNATIONAL FZCO
08.2016 - 12.2016
Senior Assistant
Transworld Logistics FZE
03.2015 - 07.2016
Executive
Creed Engineers Pvt. Ltd
06.2014 - 01.2015
Telesales Representative
Kelly Services NZ ltd
06.2013 - 02.2014
Student Program Assistant- Volunteer Work
AIS St Helens
03.2012 - 11.2013
Accountant
Sachdeva Steel Industries
06.2011 - 01.2012
Regional Operations Officer
Smart Exchange LLC
05.2010 - 02.2011
Post Graduate Diploma - Business Administration
AIS ST Helens
Bachelor of Commerce - International Business
Kurukshetra University