Pritpal Singh
Brampton
Summary
Developed critical skills in fast-paced logistics environment, including effective communication and problem-solving. Demonstrated ability to manage complex scheduling and routing tasks, ensuring efficient operations. Seeking to transition to new field where these skills can drive impactful results.
Overview
8
8
years of professional experience
Work History
Dispatch Coordinator
Roadstar Trucking Inc.
10.2021 - Current
- Adhered to safety protocols to maintain a pristine driving record devoid of accidents or incidents
- Managed city drivers' schedules and coordinated their assignments for the upcoming day
- Liaised with customers to inform them about potential delays and to schedule appointments
- Facilitated the setup of ACE/ACI procedures for highway drivers
- Utilized equipment tracking software such as Samsara and TGI for real-time monitoring of driver units and equipment
- Actively updated trip statuses on dispatch software, specifically Truck Mate, as assignments were completed
- Oversaw the handling of load EDI, including accepting and generating freight bills for newly tendered loads
- Demonstrated proficiency in utilizing loadlink and PCmiler software
- Collaborated with the customer service team to arrange pickup and delivery appointments
- Administered T-CHEKs for after-hours repairs and lumper fees
- Coordinated with the fleet manager and maintenance department to ensure timely renewal of equipment's annual safety certifications
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
Shipping Manager
Urban Woodcraft
01.2017 - 10.2021
- Oversee all aspects of shipping operations for a furniture manufacturing company, ensuring timely delivery of products to customers
- Coordinate and schedule shipments to optimize efficiency and minimize costs
- Manage a team of shipping personnel, providing guidance and support to ensure smooth operations
- Liaise with carriers, freight forwarders, and other logistics partners to arrange transportation and track shipments
- Ensure compliance with all relevant regulations and requirements for shipping furniture domestically and internationally
- Implement and maintain inventory management systems to track stock levels and monitor shipping supplies
- Resolve any shipping-related issues or customer complaints promptly and effectively
- Collaborate with other departments, such as production and sales, to coordinate shipping activities and meet customer demand
- Conduct regular performance evaluations and provide training to shipping staff to ensure high-quality service delivery
Education
Computer Software and Database Development Certificate -
LAMBTON COLLEGE
NORTH YORK, ON09.2018
Skills
- Scheduling
- Managing assignments
- Optimizing routes
- Resource management
- Shipping operations
- Coordinating with carriers
- Transportation management
- Client communication
- Issue resolution
- Process improvement
- Personnel management
- Guidance
- Collaborative work environment
- Safety protocols
Languages
English
Professional Working
Timeline
Dispatch Coordinator
Roadstar Trucking Inc.
10.2021 - Current
Shipping Manager
Urban Woodcraft
01.2017 - 10.2021
Computer Software and Database Development Certificate -
LAMBTON COLLEGE
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