Pritpal Matharu
Brampton,ON
Summary
I have been to Canada in 2017 and start working at amazon Sep 20, 2017 till Jan 2024. Solid experience on customer service and satisfaction .
Overview
6
6
years of professional experience
Work History
Supervisor of Distribution Operations
Amazon
11.2017 - 01.2024
- Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
- Developed and managed operating budget, meeting department goals.
- Fostered a culture of continuous improvement within the team by encouraging open feedback and innovative problem-solving approaches.
- Organized records of vehicles, schedules and completed orders.
- Tracked production and quality control systems to proactively identify deficiencies.
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
Education
Bachelor Of Arts - Management And Leadership
Dev Samaj College
India 03.2002
Skills
- Lean Manufacturing
- Service Improvement Analysis
- Warehousing Operations
- Testing Orders
Accomplishments
An excellent team player, built a strong team and delivered results timely manners. Given a priority to customers and safety.
Languages
English
Elementary
Timeline
Supervisor of Distribution Operations
Amazon
11.2017 - 01.2024
Bachelor Of Arts - Management And Leadership
Dev Samaj College
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