Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bhupinder Singh Bajwa

Caledon

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level shuttle driver position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Dispatcher

Metro Xpress
01.2022 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of around 50 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.

Store Manager and Delivery Driver

Pizza Nova
10.2020 - 12.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Processed payments by accepting cash, checks and credit and debit card payments.

Education

Diploma - Business Administration

Humber College
Toronto, ON
12.2016

Skills

  • Dispatch software
  • Stress Tolerance
  • Schedule Management
  • Customer Relationship Management
  • Work Order Management
  • Decision-Making
  • Critical Thinking
  • Punctuality
  • Safe Driving
  • Traffic laws knowledge

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Dispatcher

Metro Xpress
01.2022 - Current

Store Manager and Delivery Driver

Pizza Nova
10.2020 - 12.2021

Diploma - Business Administration

Humber College

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Bhupinder Singh Bajwa