Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pritika Ghosh

Halifax

Summary

Experienced with customer relationship management, ensuring high customer satisfaction and retention levels. Utilizes persuasive communication techniques to drive sales and foster customer loyalty—track record of effectively collaborating with team members to achieve sales objectives and maintain a positive store environment.

Overview

2
2
years of professional experience

Work History

Front of the House

Krave Burger
10.2023 - 02.2024

• Develop strong customer service skills by being there for my coworkers whenever they needed any help and contributing to a welcoming and vibrant burger restaurant atmosphere.
• Process orders on a POS system from the customers and gave them placard for their order number.
• Serve customers food on the table in person and package food for online delivery and to-go orders.
• Collect up trays once the customers have finished their food.
• Sort left over foods in the compost and empty paper cups in the garbage, and wipe the table with sanitizing spray after to maintain a clean atmosphere.
• Maintained the cleanliness of the restaurant.

Barista

Tim Hortons
06.2022 - 07.2022

• Develop strong customer service skills and hone coffee preparation expertise
• Contribute to a welcoming and vibrant coffee shop atmosphere
• Take orders from customers, prepare hot and cold drinks, and serve freshly made drinks to customers
• Serve bakery to the customer, including donuts, cookies, croissants, muffins, etc.
• Clean the coffee-making machine
• Keeping things in the refrigerator for dairy products or drink pre-mixes to be kept cool, arrange bakery on the shelves to present at the counter
• Sweep and mop the floor in the work area, as well as in the dining area, and clean the countertop

Education

Bachelor of Arts - Psychology

Saint Mary's University
Halifax
11-2025

Skills

  • Customer service skills
  • Technical skills
  • Interpersonal skills
  • Organizational skills
  • Sales and Marketing skills
  • Problem-solving and decision making
  • Language and communication skills
  • Time management and punctuality

Languages

English
Hindi

Timeline

Front of the House

Krave Burger
10.2023 - 02.2024

Barista

Tim Hortons
06.2022 - 07.2022

Bachelor of Arts - Psychology

Saint Mary's University
Pritika Ghosh