Prithwiraj Chakraborty
Vancouver
Summary
Professional Summary As a full-time MBA student, I am presently enrolled at University Canada West. I was formerly employed as a human resource professional with 6.5 years of work experience across multiple opportunities within Recruitment cycle & HR Operations. A result-driven person with multi-faceted experience, I specialize in HR Tool administration (SAP HR & Workday). I have handled multiple locations i.e., Canada, US, and UK, this has given me an opportunity to work in complex situations where I drove consistency and balanced different cultures. I have thorough knowledge of different cultures and expectation. I have experience in working in medium and large organization environments, so I can understand the goals of the company and molding my work style and aligning my thoughts to add value and help propel the organization further. I would like to diversify my talent and knowledge and I'm always looking to add to my repertoire of vast human resource experience.
Overview
9
9
years of professional experience
Work History
Recruiter
Gateway College
12.2023 - Current
- Conducted informative presentations for groups of prospective students and their families, addressing their questions about campus life and academic options.
- Optimized email campaigns targeting specific demographics resulting in increased engagement rates and application submissions.
- Organized successful campus events for prospective students, providing them with information on academic programs, extracurricular activities, and campus life.
SPECIALIST
HR SHARED SERVICES
11.2020 - 09.2023
- Subject Matter Expert for Workday Recruit process.
- Complete data maintenance and audit activities according to Service Level Agreements as related to data
- input to PeopleSoft HR, Human Resource Administration and Case Monitoring Systems.
- Execute Workday Recruit process including creating hire record, initiate the Background check and send
- the onboarding documents.
- Follow up with hiring managers, recruiter regarding any changes in candidate or requisition queries.
- Investigate thoroughly in Workday system for any transfer or promotion related issues.
- Execute employee's and manager's activities according to SLAs including but not limited to the following,
- answer and respond to all inquiries into the HR Shared Services
- Log all calls, requests, and transactions into the case management system.
- Provide information and resolve any issue pertaining to these calls in a timely courteous and professional
- manner.
- Complete data maintenance and audit activities according to Service Level Agreements as related to data
- input to PeopleSoft HR, Human Resource Administration and Case Monitoring Systems.
- Complete Hire/Onboarding Activities for employees.
- Provide back-up support to the HRBP's in preparing routine reports used to illustrate monthly metrics
- reports for HR Shared Services management and payroll and data reconciliations.
- File appropriate documents in personnel folders in accordance with SOPs.
- Track and follow up on missing forms required for personnel file.
- Participation may include accountability for completion of tasks or acting as lead for small scale project
- activities.
- Assist in the update of documentation of Shared Services policies/procedures based on frequently asked
- questions or revised policies/procedures.
EMPLOYEE SUPPORT SPECIALIST
Koch Industries
06.2019 - 05.2020
- Receives, investigates, and responds to multiple employee inquiries simultaneously regarding products, services, and issues via all channels through which employees are served
- Performing research as necessary to address employees' inquiries and concerns
- Process employee transactions in SAP to include payroll changes, personal information updates and organizational management updates
- Anticipating the needs of our employees, satisfying those needs, and educating the employee as needed to avoid future problems
- Resolves employee service inquiries and escalated issues via well written responses.
HUMAN RESOURCE SERVICE DELIVERY ASSOCIATE
Accenture
10.2018 - 05.2019
- Act as a primary compensation interface for employees in assigned areas
- Effectively build and manage vendor and competitor relationships
- Provide expertise for performance services to support employees' requirements
- Identify and update process documentation utilized by the team
- Support employee's annual performance management cycle and succession management processes
- Research and resolve employee's user workforce performance processes and system request
- Send necessary paperwork to employees, process claims, and track time off due to all Leave of Absence including but not limited to: Personal Leave, Workers Compensation, FMLA.
ASSOCIATE RECRUITER
Artech Information System
02.2017 - 10.2018
- Recruited candidates for all levels (IT & Non- IT Requirements) from all categories (H1B, EAD, Green
- Card, U.S Citizens, and TN Permit/ Canadian Citizens)
- Involved in full cycle of Recruitment Development Life Cycle (RDLC).
ASSET, INTERN
Gulf Cryo
05.2015 - 07.2015
- Acted as an Intern in the field of Supply chain by providing support mainly to the Inventory Operations by proper counting of cylinders present within the plant
- Got opportunity to visit all the four sites of Gulf Cryo's industrial plants within Dubai, UAE
- Successfully completed the internship and received a certificate of completing the whole process on time.
Education
MBA - Human Resources
University Canada West
Vancouver, BC12.2024
BBA - Business Management
Manipal University
India11.2016
Skills
- Core
- Qualifications
- MS Word, Excel, and Outlook
- Case Management
- HRIS Tools - SAP HR
- Workday, Infor, Fieldglass
- Automation platform tool -
- ServiceNow
- Recruitment Tools - Workday
- BrassRing, ICIMS, Beeline
Timeline
Recruiter
Gateway College
12.2023 - Current
SPECIALIST
HR SHARED SERVICES
11.2020 - 09.2023
EMPLOYEE SUPPORT SPECIALIST
Koch Industries
06.2019 - 05.2020
HUMAN RESOURCE SERVICE DELIVERY ASSOCIATE
Accenture
10.2018 - 05.2019
ASSOCIATE RECRUITER
Artech Information System
02.2017 - 10.2018
ASSET, INTERN
Gulf Cryo
05.2015 - 07.2015
MBA - Human Resources
University Canada West
BBA - Business Management
Manipal University
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