Prit Patel
Regina,SK
Summary
Motivated and results-driven professional with a passion for exceptional customer service, team collaboration, and sales excellence. Seeking a position where can inspire and lead a team to drive sales while ensuring the highest levels of customer satisfaction. Committed to maintaining personal and team productivity goals and upholding the overall quality and productivity of the store.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walmart
09.2021 - 08.2023
- Provided outstanding customer service by being knowledgeable about all products offered and actively listening to customers' needs.
- Collaborated with colleagues to create a positive work environment and deliver exceptional sales service and managed over 50 customer calls per day.
- Consistently met and exceeded personal sales targets and contributed to the team's overall success.
- Maintained up-to-date product knowledge and kept an eye on current and upcoming product trends.
- Assisted with visual merchandising efforts to ensure an attractive and organized store layout.
- Upheld the quality and productivity standards of the store and actively participated in operational tasks.
- Participated in regular training sessions to enhance product knowledge and sales techniques.
Sales Associate
Nike
07.2020 - 08.2021
- Collaborate with the Store Manager to create a positive and inclusive work environment that fosters teamwork and enthusiasm among the sales associates.
- Act as a liaison between customers, sales associates, and the Store Manager, ensuring effective communication and problem-solving.
- Lead by example in product knowledge and trends, continuously learning and sharing expertise to meet customer needs.
- Uphold high standards of customer service by providing knowledgeable assistance on all products offered and offering exceptional sales service.
- Coach and motivate the sales team to achieve and exceed sales targets while delivering outstanding customer experiences.
- Monitor and track individual and team performance, providing constructive feedback and support to help team members achieve personal and productivity goals.
- Assist in visual merchandising efforts to maintain an attractive and organized store layout, enhancing the overall shopping experience.
- Stay updated on current and upcoming product trends to provide customers with informed recommendations.
- Collaborate with co-workers to ensure seamless teamwork in delivering sales, merchandising, visual, and operational expectations.
- Consistently contribute to the store's overall success by maintaining a strong focus on delivering exceptional customer service and driving sales.
Education
High School Diploma -
St. Clair College of Applied Arts And Technology
Windsor, ON04.2023
Skills
- Exceptional customer service
- Sales leadership and motivation
- Product knowledge and trends
- Team collaboration and communication
- Visual merchandising
- Operational efficiency
- Goal-oriented and results-driven
- Problem-solving and conflict resolution
Timeline
Customer Service Associate
Walmart
09.2021 - 08.2023
Sales Associate
Nike
07.2020 - 08.2021
High School Diploma -
St. Clair College of Applied Arts And Technology
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