Experienced in collaborating with business stakeholders and building strong client relationships. Adept at managing new and open job orders from intake to fulfillment and utilizing CRM systems to ensure accurate data management and client satisfaction. Trustworthy, self-motivated team worker adept at navigating multicultural environments, with a proven track record in law, finance, entrepreneurship, and communication. Extensive experience in engaging diverse communities, including newcomers, refugees, and immigrants. Bilingual in French and English, and dedicated to fostering health equity and culturally safe care through strategic community engagement. Well-versed in primary care access, patient outcomes, and community engagement strategies. Skilled in strategic planning, budgeting, and addressing community challenges. Known for exceptional communication, negotiation, and facilitation abilities, alongside strong interpersonal skills. Committed to continuous quality improvement and social impact, with an emphasis on public relations and community development. Proficient in the Microsoft Office Suite and experienced in conflict resolution, change management, and navigating the healthcare environment. Experienced in compliance, performance reporting, and managing legal partnership agreements, focusing on underserved populations and enhancing operational performance measures. Actively engages in mentorship, research, and analysis to improve patient-centered care and public participation. Professional bilingual in French and English.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.