Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

PRISCILLA HERNÁNDEZ WOOD

Vacaville

Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

2026
2026
years of professional experience

Work History

Sales associate Cashier

MIT
  • Answered incoming calls
  • Conducted credit card transactions through POS System
  • Assisted with returns
  • Responsible for store displays
  • Stocked the floor
  • Maintained a clean service environment
  • Provided pleasant customer service

Homa Care Assistant

Valor Care
2024 - Current
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Developed personalized care plans in collaboration with healthcare professionals to meet client needs.
  • Monitored patient health status, documenting changes and reporting concerns to appropriate medical personnel.
  • Provided companionship and emotional support, fostering positive relationships with clients and families.
  • Implemented safety measures to create a secure environment for clients, reducing fall risks and accidents.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Remained alert to problems or health issues of clients and competently responded.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Improved client quality of life through compassionate companionship and emotional support.
  • Handled emergency situations effectively by providing timely and appropriate interventions, ensuring the safety and well-being of clients.
  • Utilized effective time management strategies in coordinating daily schedules and prioritizing tasks according to client needs.
  • Educated clients on self-care techniques, empowering them to take control of their own wellbeing.
  • Demonstrated cultural sensitivity by respecting individual beliefs, preferences, and values when providing care services.
  • Assisted in the coordination of social activities for clients aimed at reducing isolation and promoting mental stimulation.
  • Supported dietary needs through meal preparation and assistance with feeding when necessary.
  • Facilitated communication between clients, families, and healthcare providers, promoting a cohesive approach to care.
  • Enhanced client comfort by providing personalized care and assistance with daily living activities.
  • Developed excellent rapport with family members which contributed towards improved communication regarding their loved ones'' progress and needs.
  • Provided essential housekeeping services, creating clean and comfortable home environments for clients.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Provided direct personal care and administrative services to clients.
  • Scheduled and coordinated medical appointments.

Sales Associate

Ross Dress for Less
12.2020 - Current
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Increased purchase amounts by cross-selling with similar products.
  • Assessed customer needs to provide assistance and information on product features.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Worked with fellow sales team members to achieve group targets.
  • Collected payments and provided accurate change.

Charlotte Russe Sales Associate

Charlotte Russe, Inc
11.2019 - Current

King Crew Member

Burger, Burger King
02.2019 - 11.2019

Line cook, Food prep, Cook and line prep

Casa Blanca
01.2014 - 01.2016

Senior Living Assistance

01.2014 - 01.2016
  • O Administer registers and customer's orders
  • Utilize all tools available to ensure service meets customer expectation
  • Work in high pace environment
  • Ensure all patrons' orders are placed and customer's request are fulfilled
  • Nevada chicken café 2017 o Handle all customer's complaints
  • Ensure proper resolution to all customer's inquiries
  • Balance all register drawls at the end of the day
  • Ensure all customers are happy prior to leaving the store
  • Cook and line prep
  • Cashier

Associate

Instituto de Banca y Comercio, IBC
01.2014 - 08.2015

Medical Emergency Program

Centro de Estudios Multidisciplinarios, CEM
01.2012 - 01.2013
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Performed standard testing and administered medication to manage care in field and in transit.
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
  • Documented calls in reports detailing incident type and course of treatment.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Evaluated patients at accident scenes to screen, assess and treat significant injuries.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
  • Observed and assessed incident scenes to maintain safety of first responders.
  • Documented patient condition and treatment to facilitate plan of care.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Assessed patient condition to administer first-aid treatment or advanced level life support.
  • Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
  • Trained new hires by offering insight into job duties and assessing shift performance.
  • Assessed emergency situations and prioritized medical care for patients.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Remained level-headed and proactive during emergency situations.

Caregiver

El Cafecito Medical Center
01.2011 - 01.2012
  • Receive payment by cash, checks, credit card
  • Guiding and solving queries of customer
  • Ensure customer is provided food in a timely matter

Senior Living Assistance

Retired Living Bosque de Rio
01.2010 - 01.2011
  • O Ensure all patrons are well taken care of
  • Feed all patrons and ensure well-being of
  • Provide outstanding customer service
  • Engage appropriate departments to ensure record keeping

Cashier

McDonald's
01.2008 - 01.2009
  • O Administer registers and customer's orders
  • Utilize all tools available to ensure service meets customer expectation
  • Work in high pace environment
  • Ensure all patrons' orders are placed and customer's request are fulfilled

Customer Service Representative

Supermarket Econo
01.2008 - 01.2009
  • O Handle all customer's complaints
  • Ensure proper resolution to all customer's inquiries
  • Balance all register drawls at the end of the day
  • Ensure all customers are happy prior to leaving the store

Education

Some College (No Degree) - Paramedic EMT

Centro Multidisciplinaria
San Juan PR

Some College (No Degree) - Respiratory Therapy

Instituto De Banca Y Comercio - San Juan
San Juan, PR

Skills

  • CPR/First Aid
  • CERTIFICATIONS AND LICENSES
  • Flexible Schedule
  • Sales Goals Attainment
  • Customer Needs Assessment
  • Cash Handling
  • Display Setup
  • Customer Service
  • Self-Checkout Assistance
  • Stockroom Upkeep
  • Problem-Solving
  • Product Recommendations
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Retail Loss Prevention
  • Friendly and Outgoing
  • Listening Skills
  • Team Player Mentality
  • Reliable and Punctual

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Ross Dress for Less
12.2020 - Current

Charlotte Russe Sales Associate

Charlotte Russe, Inc
11.2019 - Current

King Crew Member

Burger, Burger King
02.2019 - 11.2019

Line cook, Food prep, Cook and line prep

Casa Blanca
01.2014 - 01.2016

Senior Living Assistance

01.2014 - 01.2016

Associate

Instituto de Banca y Comercio, IBC
01.2014 - 08.2015

Medical Emergency Program

Centro de Estudios Multidisciplinarios, CEM
01.2012 - 01.2013

Caregiver

El Cafecito Medical Center
01.2011 - 01.2012

Senior Living Assistance

Retired Living Bosque de Rio
01.2010 - 01.2011

Cashier

McDonald's
01.2008 - 01.2009

Customer Service Representative

Supermarket Econo
01.2008 - 01.2009

Some College (No Degree) - Paramedic EMT

Centro Multidisciplinaria

Some College (No Degree) - Respiratory Therapy

Instituto De Banca Y Comercio - San Juan

Sales associate Cashier

MIT

Homa Care Assistant

Valor Care
2024 - Current
PRISCILLA HERNÁNDEZ WOOD