Priscilla Vasquez
Apple Valley
Summary
I would characterize myself as being an individual who excels at customer service skills such as developing rapport with customers and making sure customer's needs or expectations are met, if not exceeded. I am also an individual who can easily get along with fellow colleagues and have no problems when it comes to working not only independently but in a team setting when needed. I am always open and eager to learning new skills and adapting to the work environment presented to me.
Overview
18
18
years of professional experience
Work History
Certified Nursing Assistant
Accent Care Home Health
08.2023 - 10.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built rapport with patients and families, providing emotional support during difficult times.
Security Guard
All-Ways Pacific
02.2021 - 04.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Waitress
The Villa
03.2007 - 07.2009
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
High School Diploma -
Apple Valley Adult Education
Apple Valley, CA06-2019
Skills
- Patient care
- Reliable team player
- Workplace safety
- Work ethic
- Customer service
- Strong multitasking
- Team collaboration
- Greeting guests
- Bilingual (Spanish and English)
Languages
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
Accent Care Home Health
08.2023 - 10.2024
Security Guard
All-Ways Pacific
02.2021 - 04.2023
Waitress
The Villa
03.2007 - 07.2009
High School Diploma -
Apple Valley Adult Education
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