PRISCILLA SCHENK

Chula Vista

Summary

Results-driven medical sales professional with clinical and consultative selling experience in ophthalmology. Skilled in promoting premium surgical procedures and advanced lens technologies (J&J, Alcon), educating patients and healthcare providers, and exceeding revenue goals. Combines hands-on clinical expertise as an Ophthalmic Technician and Surgical Coordinator with training experience, relationship-building, and compliance knowledge—well-suited for pharmaceutical or medical device sales. Bilingual in English and Spanish.

Overview

years of professional experience

Work History

Surgical Coordinator

American Eye Associates

National City

10.2024 - Current

Promote premium intraocular lenses (IOLs), LASIK, cataract upgrades, and specialty lenses from J&J and Alcon, consistently exceeding adoption goals
Collaborate with ophthalmologists to align treatment plans and optimize clinical outcomes
Educate patients and staff on product benefits, surgical procedures, and lifestyle impact
Train new staff on surgical workflows, patient communication, and product education
Coordinate surgical scheduling, pre-operative assessments, and insurance pre-authorizations
Ensure compliance with healthcare regulations, payer requirements, and documentation

Ophthalmic Technician/ Ophthalmologist Surgical Coordinator

Acuity Eye Group

National City

12.2020 - 10.2024

Performed clinical technician duties including patient workups, diagnostic imaging, and pre-testing
Promoted premium lens upgrades and advanced surgical procedures using J&J and Alcon products, exceeding monthly sales goals by 25% and increasing adoption by 40%
Trained staff on new surgical technologies and workflow improvements
Optimized surgical scheduling to improve OR utilization by 20%
Managed insurance pre-authorizations and ensured compliance with clinical documentation

Luxury Retail Sales Associate / Operations

Tiffany & Co. / Ben Bridge

11.2019 - 12.2020

Consistently led front-of-store sales, surpassing monthly quotas by 15–20%
Built long-term client relationships using consultative selling, client education, and tailored recommendations
Recognized for highest sales volume at Tiffany & Co. and strong sales performance at Ben Bridge
Delivered product training and coaching to new associates

Education

High School Diploma - International Business

Southwestern Community College

San Diego, CA

High School Diploma - undefined

Hilltop High School

01.2017

Skills

Pharmaceutical / Medical Device Sales Foundations
Physician (HCP) & Clinical Staff Engagement
Consultative Selling & Objection Handling
Product Education & Patient Communication
Surgical & Clinic Workflow Optimization

Premium Lens & Procedure Promotion (J&J, Alcon)
Compliance & Documentation
Staff Training & Mentorship
Bilingual (English & Spanish)

Timeline