Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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Priscilla Reddy

Priscilla Reddy

Vancouver,BC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Senior Sales Advisor

Neilson Financial Services
05.2023 - Current
  • Contributed to the development of an annual sales plan that aligned with overall company goals, supporting sustained growth objectives.
  • Participated in ongoing professional development opportunities to stay current with industry trends and maintain expertise.
  • Streamlined internal processes for better efficiency in managing sales pipeline.
  • Provided exceptional customer service, resulting in increased repeat business and referrals.
  • Exceeded sales targets consistently by utilizing strong prospecting and closing skills.

Store Manager

Matt & Nat
09.2022 - 04.2023
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Insurance Agent

PRIMERICA
09.2021 - 01.2023
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.

Customer Service Team Lead

Carry Maternity
01.2022 - 09.2022


  • Identify and develop new sales opportunities, generate leads, follow up on leads provided by marketing, and recognize opportunities for repeat business.
  • Coached new team members on service techniques and provided scoring through quality assurance program.
  • Streamlined processes for faster issue resolution, resulting in increased customer loyalty.


Interim Department Manager

NORDSTROM FLAGSHIP
02.2020 - 08.2021
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.

Assistant Department Manager

NORDSTROM FLAGSHIP
05.2018 - 02.2020

Sales Associate/Stylist

NORDSTROM FLAGSHIP
10.2018 - 05.2019

Sales Supervisor

MMACKAGE
10.2016 - 09.2017

Education

Business management

Douglas College
New Westminster, BC

Business Administration and management

Kwantlen Polytechnic University
Surrey, BC

LLQP

Durham College
Toronto, ON
01-2023

Skills

  • Effective leadership
  • Sales experience
  • Interpersonal communication skills
  • Customer service experience
  • Relationship building
  • Client relationship management

LANGUAGE

English
Hindi

Timeline

Senior Sales Advisor

Neilson Financial Services
05.2023 - Current

Store Manager

Matt & Nat
09.2022 - 04.2023

Customer Service Team Lead

Carry Maternity
01.2022 - 09.2022

Insurance Agent

PRIMERICA
09.2021 - 01.2023

Interim Department Manager

NORDSTROM FLAGSHIP
02.2020 - 08.2021

Sales Associate/Stylist

NORDSTROM FLAGSHIP
10.2018 - 05.2019

Assistant Department Manager

NORDSTROM FLAGSHIP
05.2018 - 02.2020

Sales Supervisor

MMACKAGE
10.2016 - 09.2017

Business management

Douglas College

Business Administration and management

Kwantlen Polytechnic University

LLQP

Durham College

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Priscilla Reddy