Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Priscilla Quezada

San Bernardino

Summary

Results-driven professional with a strong focus on customer service and team leadership. Proven ability to build strong customer relationships and resolve conflicts effectively, ensuring high levels of satisfaction.

Overview

14
14
years of professional experience
2
2
Certifications

Work History

Customer Service Representative

Simpler Life Emergency Provisions Inc.
Redlands
06.2018 - 12.2025
  • Built a strong customer relationships by providing attentive service and support.
  • Assisted customers with order placement and shipping questions
  • Answered multiple phone lines and directed calls as needed
  • Supported manager with purchasing tasks and vendor communications
  • Supervised team members and helped build positive customer rapport
  • Handled customer issues and escalated concerns

Sales Telemarketer

Lifetime Solutions
Victorville
06.2016 - 03.2018
  • Handled incoming and outgoing calls
  • scheduled appointments for in home water tests
  • Achieved 3rd best sales ranking in the company worldwide
  • Maintained accurate records of clients' interactions and appointments.
  • Provided clear information about products and services to customer

Merchandise Manager

Walmart
Beaumont
10.2011 - 06.2016
  • Delivered excellent customer service support on sales floor
  • Operated as a cashier and managed front end operatons
  • Supervised and managed several employees across two departments
  • Assisted with store opening and closing

Education

Property Management / Real Estate - Certification

Google / Cousera
Online
01-2026

High School Diploma -

Mountain View High
El Monte, CA
06-1986

Skills

  • Customer service
  • Property management
  • Team leadership
  • Sales support
  • Inventory management
  • Conflict resolution

Certification

Property Management

Timeline

Customer Service Representative

Simpler Life Emergency Provisions Inc.
06.2018 - 12.2025

Sales Telemarketer

Lifetime Solutions
06.2016 - 03.2018

Merchandise Manager

Walmart
10.2011 - 06.2016

Property Management / Real Estate - Certification

Google / Cousera

High School Diploma -

Mountain View High
Priscilla Quezada