Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Priscilla Kasongo

Brooks,AB

Overview

5
5
years of professional experience

Work History

Quality Control

JBS CANADA FOOD
Brooks
05.2023 - 06.2024
  • Performed visual and dimensional inspections of components, assemblies, and products to ensure compliance with customer specifications.
  • Monitored production processes for quality control purposes, ensuring that all work is completed according to established standards.
  • Conducted root cause analysis to identify sources of defects or non-conformance issues in order to prevent reoccurrence.
  • Utilized a variety of measuring instruments including calipers, micrometers, gauges and other precision tools.
  • Maintained accurate records on product inspection results and reported findings to management team.
  • Developed corrective action plans when needed to resolve quality issues.
  • Investigated supplier problems associated with defective materials received from outside vendors in order to determine root causes of failure.

Project Lead ( Part-time)

ASSOCIATION FRANCOPHONE DE BROOKS
Brooks
04.2023 - 04.2024
  • Coordinated resources to ensure successful completion of projects.
  • Assigned tasks to team members and monitored progress.
  • Provided guidance and direction to project teams.
  • Conducted regular meetings with key personnel to discuss progress and address any issues.
  • Facilitated communication among cross-functional teams in order to achieve deliverables on time.
  • Analyzed customer requirements in order to develop solutions that meet their needs.
  • Monitored costs associated with each project in order to maintain budget objectives.
  • Reviewed technical documents such as design specifications, test plans, user manuals.
  • Evaluated processes used by the organization in order to identify areas for improvement.
  • Assembled project teams and assigned individual responsibilities to facilitate on-time completion of planned tasks.
  • Maintained close connection with project personnel to quickly identify and resolve problems.

Childcare Educator

Les Lucioles INC.
Whitby
08.2020 - 04.2022
  • Established good relationships with parents and guardians through regular communication via phone or emails.
  • Attended workshops and training sessions related to childcare education and best practices.
  • Built program plans for youth of varying ages to support growth and development.
  • Resolved behavior issues and conflicts among participants, facilitating productive conversations and developing atmosphere of mutual respect.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Monitored student progress to ensure cooperation and growth.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
  • Integrated technology into lesson plans.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.

Customer Service Cashier

Caldense Bakery
Whitby
06.2019 - 05.2020
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the restaurant.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolutions.
  • Built loyal clientele through friendly interactions and consistent appreciation and make them faithful in the store.
  • Delivered tactful discussions and diplomacy when responding to escalating situations.

Education

Digital Marketing & E- Commerce Certificate

Ecoles Entrepreneur Québec (online)
Québec L
05-2024

Associate of Arts - Child And Youth Care Certificate

College Boreal
Toronto, ON
12-2021

High School Diploma -

Ecole Secondaire St Charles Garnier
Whitby, ON
06-2020

Skills

  • Quality control abilities
  • Communication skills
  • Active listening
  • Time management
  • problem & conflicts solving
  • Interpersonal skills
  • Microsoft office
  • Canva
  • CRM
  • Canva
  • Wordpress
  • Meta business ads

Languages

French, English
Professional

Affiliations

  • volunteer in ASSOCIATION FRANCOPHONE of BROOKS by helping child and youth doing their school duties

Timeline

Quality Control

JBS CANADA FOOD
05.2023 - 06.2024

Project Lead ( Part-time)

ASSOCIATION FRANCOPHONE DE BROOKS
04.2023 - 04.2024

Childcare Educator

Les Lucioles INC.
08.2020 - 04.2022

Customer Service Cashier

Caldense Bakery
06.2019 - 05.2020

Digital Marketing & E- Commerce Certificate

Ecoles Entrepreneur Québec (online)

Associate of Arts - Child And Youth Care Certificate

College Boreal

High School Diploma -

Ecole Secondaire St Charles Garnier

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Priscilla Kasongo